[nabs-l] vacation tips please?

[Arielle Silverman]

Hi all,
Marc, I do see your point about using assistance at the airport to
avoid having to ask questions of random passengers. I do sometimes
feel awkward about asking questions and it is true that using
assistance reduces the need to do this. However, I would point out
that especially as you become a more experienced airport traveler and
get to know your home airport well, the need to ask questions will
decrease. Often when walking to a gate or going from a gate to baggage
claim, there's just a long corridor with only two possible ways to go.
So instead of requesting detailed information from someone, I can
simply ask "Is this the right way to [gate X] and if it's not, simply
turn around. Also, on certain parts of the journey like going to
baggage claim,, everyone is going the same direction and so it's
possible to get directional confirmation by listening and not even
asking any questions at all.
I don't have enough usable vision to make a difference in my airport
travel at all. I agree that someone with a lot of vision might be able
to use signage and visual landmarks for directions, but there are
enough auditory and tactile landmarks (escalators, baggage carousels,
cash registers at food stands, etc.) to orient as a totally blind
person.
Also, another way to reduce dependence on sighted folks at the airport
is to call your airline ahead and get the gate number for your flight.
It might change, but if you call right before you get to the airport,
the chances of a gate change are pretty slim in my experience. You can
confirm you are at the right gate by asking the person sitting behind
the podium at that gate. If the gate location changes, this will be
announced on the central P.A. system. I will also call my airline as
soon as I land to find out what gate I landed at, which at least at my
home airport, helps me find my way out more efficiently.
Best,
Arielle

On 6/15/12, Wasif, Zunaira <Zunaira.Wasif at dbs.fldoe.org> wrote:
> The amount of vision you have may play a role in what travelling
> preferences you have.   Some useable vision can be very helpful in
> navigating a new place.  Without any vision, however, and air port can
> be pretty confusing for most people.  That being said, its totally
> possible.  If you fly into and out of a certain air port regularly, you
> will probably just learn it after a while and won't have to keep getting
> assistance, even with no vision but if you are in an unfamiliar air port
> and have little to no vision, assistance may be more comfortable.
>
> Zunaira
> -----Original Message-----
> From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On
> Behalf Of Marc Workman
> Sent: Friday, June 15, 2012 2:37 PM
> To: National Association of Blind Students mailing list
> Subject: Re: [nabs-l] vacation tips please?
>
> Hello Arielle and others,
>
> NABS archives are publicly available. I found one of your old posts on
> this topic through a quick google search.
> http://nfbnet.org/pipermail/nabs-l_nfbnet.org/2011-December/061456.html
>
> On a side note, it's important to remember that this is a public list.
> Anything we write here can be seen by an employer or colleague in the
> future. Always worth keeping that in mind.
>
> I think, Arielle, you do a good job explaining the advantages and
> techniques for travelling without official assistance through airports.
> Because of the volunteer and academic work I do, and because of a long
> distance relationship, I fly 15 or so round trips per year, which means
> I'm going to the airport 30 or so times a year, and I always get
> official assistance. I say official assistance because even if one is
> not being assisted by airport or airline staff, I imagine there is a
> fair bit of assistance received from other passengers.
>
> This is indeed a very personal choice. I have navigated in airports
> without the assistance of airline staff, such as when I arrive early and
> go for a bite to eat and then navigate from the restaurant to the gate.
> So I have some experience doing it this way, but not a lot. You're right
> that it's a safe environment with plenty of people to assist you, and
> people should be encouraged to travel in the manner that they prefer.
>
> For me, though, the thought of regularly having to ask people around me
> about where things are or even having them regularly asking me if I need
> help is not very appealing. If I'm on the street looking for a
> particular address, I'm fine with asking someone who passes by, but in
> that case, I will have already gotten myself very close, and I only need
> help identifying the specific door I want. But in an airport, I imagine
> you would be asking one person after another. First check in, then
> security, then possibly food or washroom, then gate, and each of these
> might involve asking more than one person. A preference not to have to
> repeatedly ask random strangers for assistance is probably the biggest
> reason why I take the official assistance.
>
> I'm not denying the advantages of doing things the way you do, nor am I
> trying to persuade anyone not to use those methods. I just have a hard
> time imagining that that would be a very pleasant process, though I
> admit that it can also be unpleasant when I receive the airline
> assistance.
>
> Best,
>
> Marc
> On 2012-06-14, at 10:15 PM, Arielle Silverman wrote:
>
>> Hi all,
>> Thanks Humberto for your kind words, and yes I am following this
>> discussion. :) I have written several long posts about flying on this
>> list in the past, and I should have saved them somewhere, but I didn't
>
>> and I can't find them. I will offer a response here, but I think Greg
>> did a pretty good job of starting out, so I won't repeat what he said.
>> NABS is having a conference call on Sunday to discuss this topic, and
>> I will try to sit in if I can in case there are questions I can
>> answer, although I am confident Domonique will do a good job.
>> I would, however, like to offer some little-known advantages of
>> choosing to navigate the airport without assistance. I completely
>> think it is fine to take assistance for any reason, and the choice to
>> do so or not is an individual one. However, I think sometimes we are
>> taught that the only good way to get through the airport is with help,
>
>> and we don't necessarily think about other viable alternatives. I have
>
>> done it both with and without assistance, but prefer to do it without,
>
>> unless I am very rushed, have a ton of baggage or am not feeling well.
>> Here are some reasons I prefer to do it this way:
>>
>> 1. It's nice to go wherever I want whenever I want without feeling as
>> though I have a babysitter. If I have extra time at the airport, I
>> will usually not go right to the gate, but will often browse food
>> options or just walk around. With an assistant, I feel I have to go
>> right to the gate.
>> 2. It's not always faster. As Greg mentioned, sometimes there's a
>> wait, and sometimes the escorts want to take a whole group of people
>> at once, which slows things down. Particularly when I get to my
>> destination, I am often restless and just want to get my bags and get
>> in a cab as soon as I can. Without assistance I can control how long
>> it takes. When I was flying back from Australia alone, I had a tight
>> connection and requested assistance, but I insisted on meeting my
>> escort at baggage claim, not right at the gate. I was told I'd have to
>
>> wait for the entire plane to deboard before getting assistance at the
>> gate, so I rushed to baggage claim on my own and met my escort there.
>> As it happened, I was the last person to walk through the doors on my
>> connecting plane because the time was so short; if I had waited for
>> assistance at the gate, I would have missed that flight.
>> 3. No fighting with someone about whether you need a wheelchair,
>> golf-cart, preboarding or other accommodations. You can just do what
>> you want.
>> 4. On a related note, sometimes when I take assistance, my name gets
>> put into the airline's system as a disabled passenger, and I can't
>> always control what assumptions are made about my needs by the
>> airline. If I want assistance on just one leg of the trip, it's harder
>
>> for me to refuse it on the other leg because I've been pegged as a
>> disabled passenger.
>> 5. No worries about communication barriers between you and your
>> escort. Last fall I flew home to visit my parents and I had a bug bite
>
>> on my foot that swelled up making it painful to walk, so I decided to
>> get assistance to reduce the amount of walking. My escort was not a
>> native English speaker and got confused when I said I wanted to stop
>> at McDonald's before going to my gate. He thought I was asking him to
>> escort me onto the plane itself which he wasn't allowed to do and had
>> to find another employee to interpret before he understood what I was
>> telling him. Without assistance, again, you can go wherever you want
>> without having to communicate with someone else about it.
>> 6. Perhaps related to (5)--international travel. While I have only
>> been to Australia by myself and they do provide assistance there, I
>> would guess that in many countries assistance is hard to get, and
>> finding an escort who speaks your language is probably even more
>> difficult. If you know the basics of independent airport travel, you
>> can literally go anywhere in the world by yourself.
>>
>> So how do I do it without help? Not by magic, but a lot of good old
>> listening for sound cues and asking questions along the way. I can
>> find security by listening for the sound of the metal detectors, and
>> will ask someone if I am getting close. Fellow passengers can often be
>
>> very helpful in this regard and it's no inconvenience to them if
>> they're going the same way. To find your gate, look for a carpeted
>> area which will often have a TV or radio playing, and ask what gate
>> number you are at and for general directions to your gate. When it's
>> time to board, simply follow the line of other passengers past the
>> desk and down the jetway. The main thing to remember is that an
>> airport is enclosed and so it is impossible to get seriously lost. If
>> you get off track, all you need to do is ask one person for
>> clarification and you can get back on track. I say all this as someone
>
>> who has never been good at travel and who still gets nervous sometimes
>
>> about walking around in big open parking lots or crossing unfamiliar
>> streets. If you have more specific questions, feel free to write me
>> off-list, call me at
>> 602-502-2255
>> or come to the call on Sunday and ask me or Domonique.
>>
>> One more thing--I generally don't use the "disabled" security lines or
>
>> pre-board unless, again, I have a lot of luggage or am not feeling
>> well. Everyone has a different approach to these things, and I respect
>
>> all views on this matter, but for me it's a philosophy issue. If I am
>> moving around the airport independently, I want to be treated like any
>
>> other passenger, not babysat or coddled. In order to be treated like
>> one, I believe I need to put up with all the same inconveniences of
>> waiting in line and waiting my turn to board as anyone else. I also
>> don't feel it's fair to cut ahead of folks who got in line before me
>> or who checked in before I did, since my blindness doesn't impact my
>> ability to stand or to move down the jetway as other disabilities
>> might. Since these accommodations are irrelevant to my blindness, I
>> feel it is just as inappropriate for me to take them as it would be
>> for a sighted, nondisabled person to do so. I feel fairly strongly
>> about this, and usually have to negotiate with airline personnel who
>> try to redirect me. They will even do this when I am traveling with my
>
>> boyfriend, and infuriate me even more by talking to him instead of to
>> me about it. I do sometimes make an exception if I have a big bag
>> because that does tend to mess up my navigation and slow me down a
>> little bit, a problem I probably wouldn't have if I were sighted, so
>> I'll cut so as to not inconvenience others. Of course, if you are
>> using assistance, the employee escort will probably want to skip the
>> line in order to save his/her own time, which I think is fine.
>> Arielle
>>
>> On 6/11/12, Brandon Keith Biggs <brandonkeithbiggs at gmail.com> wrote:
>>> Hello,
>>> Wow, the below is pretty much exactly what I do! :O... I totally
>>> believe in
>>>
>>> asking from help from the get go, right as soon as you walk in the
> door.
>>> Airlines are often really good at getting you to where you need to
>>> go. They
>>>
>>> don't always know what Sighted Guide is though, so you'll probably
>>> need to ask them if you can please hold their elbow.
>>> I often make some joke about how their elbow and I are having a nice
>>> conversation about what's coming up as we're walking if they still
>>> are grabbing me despite me holding their elbow in one hand and my
>>> cane in the other. That usually helps. I also shrug off the
>>> wheelchair, saying it's way
>>>
>>> too slow. I do however love the little golf carts they sometimes take
>
>>> you around in, those are way faster than I could walk!
>>> But traveling with help gets you to the front of the line and keeps
>>> you from
>>>
>>> missing the flight. Also the airplane attendants know you're blind
>>> and let you know when they're coming by with the garbage or food so
>>> you don't miss it!
>>> What I'm anxious to know is how traveling overseas works... Non parlo
>
>>> Italiano! LOL Thanks,
>>>
>>> Brandon Keith Biggs
>>> -----Original Message-----
>>> From: Greg Aikens
>>> Sent: Monday, June 11, 2012 9:58 PM
>>> To: National Association of Blind Students mailing list
>>> Subject: Re: [nabs-l] vacation tips please?
>>>
>>> Hi Beth,
>>> Everyone likes to do things different ways, but this is the way I
>>> generally
>>>
>>> handle things when I'm traveling through an airport alone.  If I am
>>> taking a
>>>
>>> cab to the airport, I will have them take me to the curb side
>>> check-in for my airline if it is available.  That way I can ditch my
>>> checked bags as early as possible, because I feel like they make
>>> navigating independently  a
>>>
>>> little more difficult.  If you do curb side check-in, it is generally
>
>>> expected that you tip the person handling your bags.  You can choose
>>> to follow this convention or not.  I have done both.
>>> If they don't have curb side check-in, I have my cab driver find the
>>> part of
>>>
>>> the drop off area with the sign for my airline so as to have the
>>> shortest path to travel once I get inside.  Once inside I will listen
>
>>> for the counters, lines of people, etc. and head towards one.  If it
>>> is the wrong one, they generally redirect me to the correct counter.
>
>>> There are often airline employees helping passengers in line to
>>> answer questions etc. so keep an ear out.
>>>
>>> Once I have checked in, either curb side or at the counter inside, I
>>> ask for
>>>
>>> assistance to my gate.  I know some people prefer to do this
>>> independently,
>>>
>>> but I find it far less stressful and far quicker to get assistance
>>> with this
>>>
>>> step.  Sometimes you have to wait a few minutes for them to get
>>> someone up there to assist you, but I make sure I am waiting in an
>>> area where there is
>>>
>>> an employee I can ask to make sure I have not been forgotten.  These
>>> people
>>>
>>> have generally been helpful to me and have understood when I refused
>>> a wheelchair.  Occasionally you'll get someone who just doesn't get
>>> it, but if
>>>
>>> you are kind but firm, they generally get the idea.
>>>
>>> When you get to security there is generally a line designated for
>>> passengers
>>>
>>> with disabilities.  Sometimes it moves faster and sometimes slower
>>> than the
>>>
>>> main lines, so choose wisely.  If you have asked for assistance, you
>>> can ask
>>>
>>> the person with you to help judge the lines.  At security, you have
>>> to put everything you have into a bin, including your shoes.  I
>>> usually put my cane
>>>
>>> through the scanner with all my other stuff, but I think I have heard
>
>>> of people who keep it with them when they pass through the metal
>>> detector.  I find it simpler to put the cane through and trail the
>>> side of the machine up
>>>
>>> to the metal detector gate.  At that point I ask the security person
>>> to reach their hand through so I can touch hands with them to walk
>>> straight through the metal detector without touching the sides.  All
>>> in all, I am separated from my cane for 60 or 90 seconds at most.
>>>
>>> The person assisting me helps me find my gate, where I make contact
>>> with the
>>>
>>> people at the desk and then take a seat, as near as I can to the
>>> desk.  I usually pre board just because it seems easier.  Again, you
>>> can choose to do
>>>
>>> this or not.
>>>
>>> The biggest thing to remember is that the people assisting you are
>>> there to
>>>
>>> help you, not to tell you what to do.  If you are ever uncomfortable,
>
>>> you should definitely say something.  You are the one in control, and
>
>>> sometimes
>>>
>>> airport staff need to be reminded of that.  Remember that you are
>>> allowed to
>>>
>>> keep your cane with you at all times, with the possible exception of
>>> passing
>>>
>>> through the metal detector.
>>>
>>> I wrote you a novel, but I hope at least some of this stuff is
> helpful.
>>> Just remember that this is one guy's opinion.  Have fun in GA.
>>>
>>> -Greg
>>> On Jun 11, 2012, at 11:17 PM, Beth wrote:
>>>
>>>> Hi, guys.  What are you nabs-sters doing for vacations?  I'm
>>>> actually flying to Georgia to visit my boyfriend, and I would like
>>>> some practical no-nonsense tips on how to go through security and
> airport stuff period.
>>>> How should I deal with people who try to offer me a wheelchair to
>>>> get into
>>>>
>>>> the plane?  Whaut's the best way to deal with people who might ask
>>>> me to sit on the floor even?  This is only the second time I've
>>>> planned a trip without a group of blind people or family around.  I
>>>> would like to get some good tips on whuat to do at the airport, and
>>>> how much it usually would cost for you Denver people to go from east
> Denver, my house, to DIA.
>>>>
>>>> Thanks, guys.
>>>> Beth
>>>>
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>>>
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>>
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