[nabs-l] Voc Rehab Appeal

Suzanne Germano sgermano at asu.edu
Thu Apr 18 16:26:24 UTC 2013


I did go up higher I filed a formal appeal. I got an a call from the
ombudsman telling me my counselor told them I no longer wanted to appeal
which was completely untrue. I told htem I wanted the appeal and chose
mediation.


On Thu, Apr 18, 2013 at 9:18 AM, Littlefield, Tyler <tyler at tysdomain.com>wrote:

> Suzanne:
> While I sympathize with your issues (I've had to deal with a really lovely
> dvr system),  I"m kind of confused as to what you want out of this message.
> Are you asking for advice? Just complaining?
>
> DVR's goal is to help get you employed. While they don't always do the
> best job, they do help some. As part of that though, they tend to be part
> of the government; the government isn't exactly known for speedy resolution
> of problems.
> if you've tried to appeal to the supervisor, there is usually a state
> office (or a main coordenating supervisor). I recommend you take that route
> and explain the situation and the due date to them.
>
> Ultimately, you need to be nice. I understand your frustration, but going
> higher up you'll get a lot more help if you're easier to work with.
> HTH,
> On 4/18/2013 9:59 AM, Suzanne Germano wrote:
>
>> I appealed a decision on March 15th and requested mediation. On April 11th
>> I emailed my counselor to in quire if she and her supervisor had agreed to
>> mediation. On April 12th her supervisor sends me a letter which clearly
>> shows he never read the appeal documentation and asked if I was agreeable
>> to the conditions of the letter or if I wanted ot continue with mediation.
>> Seeing that they are still denying the request and he clearly does not
>> even
>> understand the request I had to fax him today saying No I do not agree and
>> still want mediation. I think it was a delay technique since I need the
>> approval by May 14th.
>>
>> I simply do not understand why if their goal is to help us become employed
>> why everything is such a battle and nothing they do makes sense.
>>
>> It was all I could to to keep form saying "clearly you did not read my
>> original request or my appeal with supporting documentation or you would
>> have never sent the letter you did"
>>
>> This is part of what I wrote in the appeal
>>
>>   "I am appealing the denial of services dated Feb 28, 2013 based on the
>> fact that the three contracted vendors in AZ cannot provide the service I
>> requested.
>>
>> I have complete achromatopsia which part is severe light sensitivity. I
>> have been wearing red contacts since 1995 when I had them prescribed by Dr
>> Hagerston-Portnoy at UC Berkley who studies Achromatopsia.   Until January
>> 2013 my vision requirements for the red contacts were for mainly outside
>> and very bright places (i.e. grocery stores).   However, since I decided
>> to
>> fulfill a lifetime goal of completing my degree and returning to work; my
>> requirements have changed.  The current contacts are too dark and very
>> likely the wrong color for 8-10 hours a day of classroom and homework. The
>> classrooms are not extremely bright as many dim the lights somewhat for
>> power point presentations. It is still much to bright for no filter but
>> too
>> dark for the reds I have. I have also noticed that the red makes reading
>> difficult. After much research I have found many achromats go with a
>> lighter filter or even a different color browns, magentas etc. I already
>> tried reducing the color by 30%, from my original red from 1995, through
>> my
>> low vision specialist who provides the contacts. I paid $400 for the
>> contacts in addition to the exam just to find out that even this level is
>> not right for reading.
>>
>> I requested for RSA to cover the cost of a very specialized low vision
>> contact lens exam and the contacts through Eye Associates in Indianapolis.
>> Dr Windsor and Associates work primarily with acromats and specialize in
>> being able determine the right color and percent color of the lenses. It
>> is
>> an extensive 4 hours appointment in which I try on contact lenses of
>> several colors and darkness and see how they work for reading , and how
>> they work outside with my script sunglasses. What will be the best for the
>> average lighting I will be in during class and in study areas of campus."
>>
>> I included documentation about each of their contracted vendors and how
>> they determine color. None of them did anything similar to Eye Associates.
>> They only use very limited color choices. The low vision clinic in Indiana
>> has several contacts to try. They spend 4-5 hours just determining color.
>> Some achomats even use one color in one eye and one in the other. The Drs
>> jsut use "the most popular colors"
>>
>>
>> So frustrating...
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>
>
> --
> Take care,
> Ty
> http://tds-solutions.net
> The aspen project: a barebones light-weight mud engine:
> http://code.google.com/p/**aspenmud <http://code.google.com/p/aspenmud>
> He that will not reason is a bigot; he that cannot reason is a fool; he
> that dares not reason is a slave.
>
>
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