[nabs-l] IPhone question

[Kaiti Shelton]

Hi everyone,

I know this isn't exactly student related, but I was wondering if
anyone has ever had this technical issue with an IDevice.

I have an IPhone 4 running the latest version of IOS7.  It's been
acting really weird lately, but till this point I've been able to work
around the bugs.  Tonight I lent someone the block part of my charger,
and planned to charge the device by just plugging it in to my laptop.
It's charging, but ITunes keeps giving me an error message saying that
it cannot read my IPhone.  It instructs me to restore the Phone to
factory settings, which I do not particularly want to do if I can
avoid it.

I looked on the Apple support forums and one fix to at least get the
IPhone in a state where you could back it up on ITunes and sync your
content back onto the phone after the restore was to use a program
called IFunBox and use it to delete two ITunes files with different
extensions that I had never seen before.  I did not download this
program because I am unsure of how Jaws accessible it is.

I found that this sort of problem can happen for other IOS devices
including IPods and IPads, so I was wondering if anyone has worked
around it and gotten things back to normal, preferably without a
restore and loss of all content on the device.

Other specs: I am using a windows 7 computer with Jaws 13.  All of my
apple software including ITunes is up-to-date.

Thanks,
-- 
Kaiti