[nabs-l] Bookshare trouble

Greg Aikens gpaikens at gmail.com
Fri Sep 5 00:42:19 UTC 2014


Check your junk mail folder for the reset password eamil.
On Sep 4, 2014, at 6:21 PM, Karl Martin Adam via nabs-l <nabs-l at nfbnet.org> wrote:

> Try using the "contact us" link that's on the bottom of every page.
> 
> ----- Original Message -----
> From: Antonio Guimaraes via nabs-l <nabs-l at nfbnet.org
> To: National Association of Blind Students mailing list <nabs-l at nfbnet.org
> Date sent: Thu, 4 Sep 2014 14:15:37 -0400
> Subject: [nabs-l] Bookshare trouble
> 
> Hi all,
> 
> I am trying to download books from Bookshare on my Braille Sense. I tried a couple of steps to reset my password, but I am not able to put in for a support ticket.
> 
> First, I logged in, and requested a password reset email be sent to me. I got a message on the web page saying this procedure was submitted successfully, but I never received the reset email.
> 
> then I tried to go to the support pages, but could not locate a “log a support request” link.
> 
> Any thoughts?
> 
> Antonio
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