[nabs-l] Seeking Advice on BrailleNote Apex Issue

[Shawn Abraham]

Miso,
This would be a smart idea.  I usually try to send mine in every 
two years during the summer, even if there aren't any significant 
problems.  You're right that it is likely to break down during 
the year, and then you won't have it for about a month.


 ----- Original Message -----
From: Miso Kwak via nabs-l <nabs-l at nfbnet.org
To: nabs-l at nfbnet.org
Date sent: Thu, 25 Jun 2015 02:55:59 -0400
Subject: [nabs-l] Seeking Advice on BrailleNote Apex Issue

Hello everyone,
I am looking for an advice on BrailleNote Apex cleaning.
My current device has been used about 2 years now.  In the two 
years, I
haven't had it get checked or cleaned.  So far the software has 
been
running without much noticeable problem.
Only a few potential problems that stand out to me are keys not 
being
as smooth and inconsistency in Braille display in terms of how 
strong
dots are.  However, it is not to the point I am having a 
difficult time
reading.
Since it is summer break, I do not need to use Apex as much as 
when I
am in school, so I am considering to send it in for cleaning to
Humanware.
If anyone is knowledgeable and/or have experienced similar 
situation,
would you say that sending it in for cleaning and diagnostics can
prevent future problems?
The worst case scenario for me is BrailleNote Apex suddenly 
having
problems that hinder my full usage in the middle of a school 
year.
Again, I am just trying to see if sending it in for now when I 
don't
have much significant problem with the device would be beneficial 
and
preventive measure for future problems.
Thank you for your help in advance.
Best,
Miso  Kwak



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