[nabs-l] itunes problems

[petras]

Father, I wanted to restore my iphone 5.  However, when I try to 
rstore, it will say "Itunes dialog ok button," then I tab and it 
says "More information," the restore must have failed.  Then I 
got "The iphone can't be updated, you need to restore it to it's 
factory settings." I clicked restore and onece again that error.  
I hit insert and fbled and hit escape.  Then I got "Itunes 
dialog, the iphone iphone could not be restred, an unknown error 
occured (3014)" What does this mean and how do I fix it?