[nabs-l] Uber

[Greg Aikens]

Just to add a little to the conversation. While some dog users have had a bad experience, I have only been denied twice and I have used the service at least 150 times. To me, this is a far better record than I had when using taxis. I also like Lyft as an alternative, if there are not many Oober drivers in my area. 

I do not call ahead and let the driver know I have a guide dog because I feel like it just gives the driver an opportunity to discriminate against me without having to deal with me face to face. Indeed, one of the two times I was denied access, I mentioned to the driver over the phone that I had a service dog to help him in locating me and he cancelled the trip immediately after we hung up. 

I often use the contact driver feature to let the driver know I am blind or where I will be waiting, etc.

Best of luck if you try this option.


> On Jan 23, 2016, at 6:47 PM, john mestemacher via nabs-l <nabs-l at nfbnet.org> wrote:
> 
> I have low vision and it's always been fine for me.
> On Jan 23, 2016 12:21, "Amanda via nabs-l" <nabs-l at nfbnet.org> wrote:
> 
>> Hi,
>> I have been thinking about using über and am wondering if its service to
>> blind customers has improved. Does anyone have experiences?
>> Thanks,anda
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