[nabs-l] Problem with setting up my college email on my Apex

[Karl Martin Adam]

Hi Sami,

DSS is not the place to go for tech support at your school.  Your 
school will have an IT department that will be happy to help you 
if you contact them.  And yes, you need this information for all 
accounts.

Best,
Karl

 ----- Original Message -----
From: Sami Osborne via NABS-L <nabs-l at nfbnet.org
To: nabs-l at nfbnet.org
Date sent: Thu, 01 Sep 2016 19:12:06 -0800
Subject: [nabs-l] Problem with setting up my college email on my 
Apex

Hi all,

I know this question has recently been asked before, but I'm
having a problem with setting up my college email account on my
Apex.  I'll be starting my college classes next week, and thought
that I could use my Apex for reading/writing my emails to make
things easier.  I unfortunately wasn't able to obtain the POP and
SMTP information, either at freshman orientation or through
emails with the coordinator of Disability Services.  I tried
different things, for example not entering any POP or Smtp
information but changing the port numbers (which are different
from the default settings with my Verizon account,) and then
changing them back to the default, but neither of those worked.
I can also access the emails just fine on my iPhone, by creating
it as though it were a Gmail (Google account, without the need to
enter any information beside my name, email address, and
password.  So as you can see, I can access my college emails on
my phone just fine, but not on my Apex.

Therefore, I have a few questions for you Apex users out there:
1.  Is it required for all email accounts you create on the Apex
to enter POP and SMTP information? 2.  If the answer to my first
question is yes, how can I obtain this information? Could I
possibly get it before class starts? Another concern that came to
my attention is that not everyone out there is the most
technologically advanced individual, so how can I explain it to
them if they get confused, and what if they tell me afterwords
that they still can't find the information I requested? 3.  I
know that a lot of you guys on this list use Gmail accounts,
including you other Apex users.  Did you have to enter that
information when creating your account since Gmail uses iMap and
not POP?

I hope you guys can get back to me ASAP.

Thanks and enjoy the start to your semesters,

Sami

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