[nabs-l] Question about emailing professors and office hours

Karl Martin Adam kmaent1 at gmail.com
Sun Feb 12 02:30:34 UTC 2017


It's not your professor's job to provide technical support, and 
they almost certainly aren't equipped to do so.  Try contacting 
your school's IT department or technical support at the company 
that runs the website.

 ----- Original Message -----
From: Sami Osborne via NABS-L <nabs-l at nfbnet.org
To: nabs-l at nfbnet.org
Date sent: Sat, 11 Feb 2017 20:37:14 -0400
Subject: [nabs-l] Question about emailing professors and office 
hours

Hi all,

I hope you're enjoying your weekends.

I feel that most of my professors are very accommodating to all
my needs.  However, one class that I'm taking, American Music, is
an online class, and it seems to me that my professor is very
unresponsive to the questions that I ask him.  I've run into a
few technical problems with the website that we have to use, and
I emailed my professor twice to tell him about them - the first
time about a week and a half ago and the second time last night.
Both times, he has not responded to my emails.  I'm starting to
get really concerned, because there are already assignments that
are overdue, and in my second email, I explicitly stated that I
apologized in advance if I missed any deadlines, but I couldn't
complete them unless he was going to help me solve these
technical issues with the website.

I'm therefore seriously considering seeing him personally during
his office hours to discuss these problems.  I'd like to ask you
guys whether you think that I should send him an email to let him
know that I want to stop by his office, or just show up? I'm
especially wondering because, as I previously indicated, this guy
seems to be very unresponsive to emails.

In college, they're always emphasizing the fact that all
professors are there to help students, and that we should ask
them for anything at any time.  (I've even had some professors
that have responded to my email questions/handing in assignments
on the weekends).  However, I'm really starting to question
whether that's true for some people, for the reasons I've
outlined above.

I really hope you guys can get back to me soon and answer my
question, because, if I don't resolve these issues with my
screenreader and the website  turn in any assignments on time by
the end of the semester, I could be in serious danger of failing
the course, which I obviously don't want.

Thanks very much and enjoy the rest of your weekend,

Sami

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