[nabs-l] Reliable and Accessible Flight Booking App or Website
Sami Osborne
ligne14 at verizon.net
Tue Feb 21 16:04:27 UTC 2017
Hi all,
I know this is not really the purpose of this thread, but now
we're talking airline apps, I just wanted to let you guys know
that you can't just book/keep track of flights, but you can also
use them to have your boarding pass right on your smart phone. I
used that feature this summer when I flew out to California,
(using the United Airlines app,) and in my opinion it is very
useful. It reduces the line at the check-in counter at the
airport, not significantly, but still does a little bit since you
don't need an extra copy of your boarding pass, and may or may
not want to check your bags. Also, the advantage of this is that
you know in advance all the details of your flight, such as which
departure gate/at what time it's leaving from, what seat you've
been assigned, and the time that group starts boarding. Note
that you can only do this at least twenty-four hours before your
flight departs. Also, now that I mention this, in my opinion,
this is waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay easier than having
the airport employee dictating you all this info from a paper
boarding pass, because airports can be
extreeeeeeeeeeeeeeeeeeeemely loud and crowded, so it's already
hard to hear them in general, (especially me, who has a hearing
loss in addition to my blindness). (Not trying to knock anyone
down who uses paper boarding passes, just telling my opinion).
I found the United app to be extremely accessible with
VoiceOver, and have run into absolutely no accessibility barriers
when checking into my flights. I'll be going back to California
this summer, and will most definitely be using this method.
I hope this helps.
Thanks and have a nice day,
Sami
----- Original Message -----
From: Greg Aikens via NABS-L <nabs-l at nfbnet.org
To: National Association of Blind Students mailing list
<nabs-l at nfbnet.org
Date sent: Tue, 21 Feb 2017 09:22:36 -0500
Subject: Re: [nabs-l] Reliable and Accessible Flight Booking App
or Website
I really like the Southwest app for booking flights and managing
flights. I
typically use it instead of their website. I like Fly Delta for
keeping
track of my flights but prefer to book on delta.com. In the app
I have a
hard time comparing the cost of my various flight options.
Travelocity is
also an accessible website. I have not used their app.
Best,
Greg
On Mon, Feb 20, 2017 at 9:54 PM, Justin Young via NABS-L
<nabs-l at nfbnet.org
wrote:
I think the Southwest app is very user friendly. Jet Blue & Fly
Delta
are great apps to use as well.
Glad to hear you found an option that worked.
Justin
On 2/20/17, Kathryn Webster, NABS President via NABS-L
<nabs-l at nfbnet.org> wrote:
Hey Miso,
Thanks for fueling such an engaging conversation. I am a huge
fan of the
Southwest application on iPhones. There are some random buttons
that are
not
labeled, but it is definitely usable. I have great luck with
Fly Delta,
Travelocity, Expedia, and Southwest.
Good luck,
Kathryn
-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of
Miso Kwak
via
NABS-L
Sent: Monday, February 20, 2017 2:27 PM
To: National Association of Blind Students mailing list <
nabs-l at nfbnet.org
Cc: Miso Kwak <misokwak12 at gmail.com
Subject: Re: [nabs-l] Reliable and Accessible Flight Booking App
or
Website
I apologize this reply is so late but want to say thank you to
everyone
responded.
I ended up using Google Flight to look up the information I
needed and
getting sighted assistance when I was actually booking the
flight as
Google
Flight took me to another web site.
I will have to check out Expedia for future usage. I have been
feeling
hesitant to create an account if I was not going to use it
because it's
inaccessible.
On another note I have a membership with Southwest but find the
IOS app a
bit clumsy to use when it comes to date selection, although I
think the
web
site is pretty good with JAWS.
Has anyone used Southwest app smoothly?
Best,
Miso
On 2/1/17, Ignasi Cambra via NABS-L <nabs-l at nfbnet.org> wrote:
Hello all,
I am a Mac user and find the Expedia site to be very accessible.
The
Expedia and Kayak iPhone apps are also great, and I remember
using the
Skyscanner app some time ago and getting things done quite
easily. The
problem with search engines like Kayak and Skyscanner is that
they
usually send you to other websites to actually purchase tickets,
and
accessibility on those third-party websites isn't always great.
Generally speaking I find Expedia to offer the best experience
in
terms of accessibility both on my desktop and on my phone, and
their
prices are usually just slightly higher than the cheapest
options
available from lesser known travel agents that I see on Kayak.
The
process to buy flight+hotel packages on the Expedia website is
also
the most accessible I can think of. Things are usually labeled
properly with headings, and forms use standard controls that
screen
readers should recognise easily.
Sorry for writing so much! Clearly I spend way too much time
flying.
Best,
IC
On 31 Jan 2017, at 04:33, Vanna Song via NABS-L
<nabs-l at nfbnet.org
wrote:
Hmmm, last time I ever booked anything was on the Mac side of
things.
Sites like expedia and others worked fine with Voice Over. I
don't
know about the WINDOWS side of things for I have not used those
sites
with NVDA or JAWS.
On 1/30/17, Mason, Amy via NABS-L <nabs-l at nfbnet.org
<mailto:nabs-l at nfbnet.org>> wrote:
I'm looking at a few things dealing with travel sites, and I'd
love
to hear a bit more about the good and bad you are finding on
specific sites where accessibility is concerned. If any of you
have
the chance, I'd appreciate a quick note off list. I'd like to
know
which sites you are having trouble with, and what's acting as
biggest barriers. I'd also love to know what you find is
working
well for you and why.
Thanks,.
Amy Mason
amason at nfb.org
(410) 659-9314 Ext. 2424
National Federation of the Blind
-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of
Zachary
N.
Griego-Dreicer via NABS-L
Sent: Sunday, January 29, 2017 12:17 PM
To: National Association of Blind Students mailing list
<nabs-l at nfbnet.org
Cc: Zachary N. Griego-Dreicer <zdreicer at gmail.com
Subject: Re: [nabs-l] Reliable and Accessible Flight Booking App
or
Website
I've been using http://google.com/flights, it takes a little bit
to
get used to and you have to know the tricks to work with that
website- Like using taba bunch, and the arrow keys, but I found
it
very accessible to create an itinerary and then book directly
with
the airline. Keep in mind that a lot of the Google flights page
I
just text elements that when clicked on, they activate whatever
you
are doing. The page that actually displays the flights gives a
link
to each flight that is very accessible, and includes the price
including taxes and fees. Sam airlines, like Southwest, do not
interface with this light section. If you want to do a
Southwest
flight search, you can call 888-792-8747, then when it asks what
flight number you're calling about, say agent and you will be
transferred immediately. They can help you book flights over
the
phone at no charge.
Sent from my iPhone 7 Using VoiceOver
On Jan 29, 2017, at 10:51, Katie Wang via NABS-L
<nabs-l at nfbnet.org
wrote:
Hi Miso,
The Travelocity website is reasonably accessible, though the
flight
search process can be a little cumbersome to navigate with JAWS.
If
others know of more user-friendly travel booking sites I would
love
to hear about them as well.
Katie
On 1/29/17, Miso Kwak via NABS-L <nabs-l at nfbnet.org> wrote:
Hi all,
I am writing to see if anyone on the list has a recommendation
for
accessible and reliable flight finding app or website.
I've played around with Expedia, Kayak, and Google Flight and
few
direct aireline apps like Southwest and Delta. I think some of
them are decently accessible but I am not greatly satisfied
with
any one of them.
I have an iPhone and JAWS 16 fyi.
I am trying to compare flights in terms of its times and price.
Thanks,
Miso Kwak
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--
Mi So Kwak
University of California, Los Angeles | 2017 Psychology B.A. |
Education
Studies Minor | Disability Studies Minor
(909) 660-1897
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