[nabs-l] JAWS

[Gary Wunder]

I find this happening more than I would like. What version of Outlook are
you using?



-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Kelsey Nicolay
via NABS-L
Sent: Monday, May 15, 2017 10:49 PM
To: nabs-l at nfbnet.org
Cc: Kelsey Nicolay
Subject: [nabs-l] JAWS

Hello,
I was hoping someone who uses JAWS could help me out.  I have been on JAWS
18 at work since November.  I have noticed within the past couple months,
JAWS has a tendency to crash.  Most of the time when this happens, I can get
JAWS 17 started or turn on Nvda, but on Friday, it locked up to the point
where I could not perform any keystrokes, not even standard Windows
keystrokes like alt fbled.  I later determined from Nvda that Outlook had
stopped responding, but when this causes JAWS to lock up and prevent me from
doing keystrokes, there's a problem.  What I ended up doing was pressing the
power button to initiate a shutdown and then boot up again.  IT did a scan
of my computer and couldn't find anything.  Therefore, has anyone else
experienced similar issues when using JAWS 18 on Windows 7? JAWS 17 never
did this.
Thank you,
Kelsey Nicolay

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