[nabs-l] JAWS

Mason, Amy Amason at nfb.org
Tue May 16 15:28:02 UTC 2017


I've been seeing some of this with JAWS and Outlook, but also word. I'm running on Windows 10 though.   What version is your copy of Office?

Amy Mason
(410) 659-9314 Ext. 2424
National Federation of the Blind

-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Gary Wunder via NABS-L
Sent: Tuesday, May 16, 2017 10:15 AM
To: 'National Association of Blind Students mailing list' <nabs-l at nfbnet.org>
Cc: Gary Wunder <garywunder at me.com>
Subject: Re: [nabs-l] JAWS

I find this happening more than I would like. What version of Outlook are you using?



-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Kelsey Nicolay via NABS-L
Sent: Monday, May 15, 2017 10:49 PM
To: nabs-l at nfbnet.org
Cc: Kelsey Nicolay
Subject: [nabs-l] JAWS

Hello,
I was hoping someone who uses JAWS could help me out.  I have been on JAWS
18 at work since November.  I have noticed within the past couple months, JAWS has a tendency to crash.  Most of the time when this happens, I can get JAWS 17 started or turn on Nvda, but on Friday, it locked up to the point where I could not perform any keystrokes, not even standard Windows keystrokes like alt fbled.  I later determined from Nvda that Outlook had stopped responding, but when this causes JAWS to lock up and prevent me from doing keystrokes, there's a problem.  What I ended up doing was pressing the power button to initiate a shutdown and then boot up again.  IT did a scan of my computer and couldn't find anything.  Therefore, has anyone else experienced similar issues when using JAWS 18 on Windows 7? JAWS 17 never did this.
Thank you,
Kelsey Nicolay

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