[NABS-L] AIRA or Be My Eyes

[Gary Wunder]

I like both services. When it comes to anonymity, I think a person can argue
it either way. The paid people at Aira have signed a confidentiality
agreement, but there is no question they know who you are--an advantage in
most situations. But when you call Be My Eyes, the number of volunteers
outnumbers blind people needing assistance by more than 17 to 1. The sighted
volunteer doesn't know me from Adam. He or she can't get back in touch with
me, and I have no way of getting a hold of him or her again. If I want
anonymity, this is an advantage.

In terms of financial documents, again it is a matter of perspective. What
is the likelihood that someone offering to read to me is ready with a pen
and paper to take down confidential financial information? They do not have
a picture of what I'm showing them so can see it only as long as I have the
document in focus.

For my part, I am comfortable with either service. For anonymity I think I
would choose Be My Eyes. For confidentiality I might be more persuaded to
use Aira. 


-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Connor Mullin
via NABS-L
Sent: Friday, May 04, 2018 12:17 PM
To: 'National Association of Blind Students mailing list'
Cc: Connor Mullin
Subject: Re: [NABS-L] AIRA or Be My Eyes

Hi Ian,

Although I don't have Ira, an important benefit it enjoys over Be My Eyes is
that the agents you speak to are obliged to keep what they view and what you
tell them confidential. This allows you to read, say,  financial documents
that you get in the mail. Be My Eye's assistants are volunteers and thus are
not held to a similar agreement. However, as has been said, cost is a major
concern.

HTH,
Connor

-----Original Message----

From: NABS-L <nabs-l-bounces at nfbnet.org> On Behalf Of Ian Perrault via
NABS-L
Sent: Friday, May 4, 2018 10:35 AM
To: nabs-l at nfbnet.org
Cc: Ian Perrault <iperrault at hotmail.com>
Subject: [NABS-L] AIRA or Be My Eyes

Hi,
What do you think is better, this new AIRA concept, or Be My Eyes? I have Be
My Eyes, and it's been helpful. But with AIRA you have to pay. Do you think
it's worth it? What plan? Do the minutes start to count down when you're on
with an agent? What have you used AIRA for? I'm used to asking random people
when I'm out for help with certain stuff. Thoughts?
Ian
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