[NABS-L] Problem With Brailliant BI 40

[sarah at sarahblakelarose.com]

Emmie, this is a problem that says call Humanware. A local IT department (at a university) will have no clue what to do with a braille display. It is conceivable that it needs a reset or a firmware update.


Rev. Sarah Blake LaRose
http://www.sarahblakelarose.com
Accessible instruction in Biblical languages

-----Original Message-----
From: NABS-L <nabs-l-bounces at nfbnet.org> On Behalf Of Emmanuelle Lo via NABS-L
Sent: Thursday, May 17, 2018 9:07 PM
To: National Association of Blind Students mailing list <nabs-l at nfbnet.org>
Cc: Emmanuelle Lo <singingemmanuelle at gmail.com>
Subject: Re: [NABS-L] Problem With Brailliant BI 40

This might be a dumb question, but how do I find a local it department?

Thanks,
Emmie

> On May 17, 2018, at 8:51 PM, sondra york via NABS-L <nabs-l at nfbnet.org> wrote:
> 
> Sound to me like a problem on the battery, take it to your local it department. They can probably resolve the issue.
> 
> Sent from my iPad
> 
>> On May 17, 2018, at 7:22 PM, Emmanuelle Lo via NABS-L <nabs-l at nfbnet.org> wrote:
>> 
>> Hi all,
>> 
>> Yesterday, my Brailliant BI 40 stopped charging. I've tried plugging it into two different USB wall chargers and plugging it into my Mac like I usually do, but it doesn't respond. I haven't dropped it or noticed anything wrong with it until now. Do you have any advice about what I should do next? Is there a way to tell if the cords I'm using are the problem or if there's something more seriously wrong with the Brailliant?
>> 
>> This is unfortunate timing, as it's my last weekend of having to do a bunch of school stuff before I graduate high school.
>> 
>> I'd greatly appreciate any suggestions.
>> 
>> Thanks,
>> Emmie Lo
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