[NABS-L] Keys Stuck On The BrailleSense Polaris

Santiago H santiago.blue.hernandez at gmail.com
Tue Sep 25 16:07:44 UTC 2018


Sorry about that. I second that. Contacting HIMS would be your best bet. If there was no accidental damage done, then it should be covered by their limited warranty. 


Sent from my iPhone

> On Sep 25, 2018, at 8:22 AM, Miso Kwak via NABS-L <nabs-l at nfbnet.org> wrote:
> 
> Probably send it to HIMS... I am sorry that you are experiencing this.
> 
>> On 9/25/18, Armando Vias via NABS-L <nabs-l at nfbnet.org> wrote:
>> Hey! I have a problem with the BrailleSense Polaris. The dot 4 and the dot 1
>> keys are sticking, like it won't pop back up. I have to manually pull the
>> keys up with my fingers? What should I do to make the keys not stick?
>> 
>> Sent from my iPhone
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