[nagdu] interesting experience with Frontier Airlines

[Nicole B. Torcolini]

That's discrimination, but I bet I know why it is.  Too many people who were
faking it or who did not have well behaved dogs brought their dogs.  One bad
apple spoils the whole barrel. 

-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of Angie Matney
Sent: Monday, July 06, 2009 7:30 PM
To: 'NAGDU Mailing List,the National Association of Guide Dog Users'
Subject: Re: [nagdu] interesting experience with Frontier Airlines

You don't have to notify the airlines ahead of time if you have a service
dog for a physical or sensory disability. You now have to notify them 48
hours ahead of time if you have a service dog for a psychiatric disability
or if you have an emotional support dog. HTH



-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of Katrin Andberg
Sent: Monday, July 06, 2009 9:12 PM
To: nagdu at nfbnet.org
Subject: Re: [nagdu] interesting experience with Frontier Airlines

I was always under the impression that you were supposed to notify the
airlines in advance if you traveled with a service dog.  I don't remember
who told me that or where I learned it, but that's what I've always done
when I fly (which used to be a few times a month for a number of years).  I
call the airline about a week to 2 weeks in advance so that they can make
note on my info that I travel with a working dog.  I've never had a hassle,
they did ask me once on the phone if the dog was an emotional support dog or
a service/guide dog and I said, he was my task trained guide dog and that
was enough for them.

 

Katrin & James

 

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