[nagdu] Disabled vet and service dog banned from supermarket

[Steve Johnson]

Julie,

I would agree.  There are really 4 issues at hand here and possibly more.
1.  dog not being properly trained to relieve itself, which leads to the
next...
2.  uncontrolled dog
3.  removal of both dog and handler
4.  provision placed on public access by store owner/s

It will be indeed interesting, and invite you to come to our Service Dog
Seminar in Wisconsin on Sept. 11.  I will be forwarding this article to our
keynote speaker to use as an example...that is if she doesn't already have
it marked as such.  
Steve

-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of Julie J
Sent: Monday, August 09, 2010 4:02 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: Re: [nagdu] Disabled vet and service dog banned from supermarket

I'm thinking that under the law the woman can only be asked to remove her
dog for that shopping trip.  The handler is still allowed access to the 
store and the dog must be allowed in in the future.   Now that the DOJ has 
revised it's guidelines and has included provisions about dogs being
housebroken, I'm not sure how exactly accidents will be handled.  Dogs get
sick and stuff happens sometimes, I don't think that means a dog isn't
housebroken.  I suppose we won't really know until there are actual cases
that go to court.

Of course all that is assuming that the news story is accurate.  The bit
about calling ahead is outrageous at best.

JMHO
Julie

----- Original Message -----
From: "Aaron Cannon" <cannona at fireantproductions.com>
To: <nagdu at nfbnet.org>
Sent: Monday, August 09, 2010 3:16 PM
Subject: [nagdu] Disabled vet and service dog banned from supermarket


If the store is to be believed, it sounds like the owner is largely at
fault, though the bit about calling ahead leaves a bad taste in my
mouth.

>From 
>http://www.examiner.com/x-36055-Hartford-Disability-Examiner~y2010m8d4-Disa
bled-vet-and-service-dog-banned-from-supermarket

According to NBC News Connecticut, Kim Mucha is a veteran who served
in the Air Force Military Police. She was injured in battle and now
requires the help
of a service dog to keep her balance and reach lower placed objects.

Ms. Mucha entered the Big Y in North Haven, Connecticut along with her
service dog, Ivy, to do some shopping. While in the store, Ivy
defecated in an aisle.
Despite the fact that Mucha cleaned up the feces immediately, she was
banned from the store. Mucha told the New Haven Register, "They
treated me and my
dog like criminals."

A spokeswoman for the store, Claire D'Amour-Daley, defended the
decision stating the store was well within its right. She told the
Register that the dog
was not on a leash at the time that it had several accidents,
including one near a food preparation area. D'Amour-Daley went on to
say that the Big Y
is happy to work with people and their service dogs, but prefers that
the customer call ahead to inform the store prior to arrival.

There is no stipulation in the
 Americans with Disabilities Act (ADA)
 stating that individuals need to give notice to a business prior to
entering. Mucha told the paper that she is considering filing a
lawsuit against the
Big Y stores.

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