[nagdu] EXTERNAL:Re: Disabled vet and service dog banned from supermarket

[Pickrell, Rebecca M (TASC)]

Also, it isn't clear if the store lady wants only people with service animals to call ahead or anybody who may need extra assistance which could transolate to anybody. Wish the reporter had done a better job.

-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Pickrell, Rebecca M (TASC)
Sent: Tuesday, August 10, 2010 1:45 PM
To: NAGDU Mailing List,the National Association of Guide Dog Users
Subject: EXTERNAL:Re: [nagdu] Disabled vet and service dog banned from supermarket

Not sure I believe the store on this one. Just sounds like one pile of poop turned into a whole bunch and then right by a food prep area like an urban legend. I'd also argue that the store needs a visit from the health inspector if food is being prepared that close to the gneral public. 
Maybe the dog was just expressing his/her oppinion on the store's services?

-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Aaron Cannon
Sent: Monday, August 09, 2010 4:17 PM
To: nagdu at nfbnet.org
Subject: [nagdu] Disabled vet and service dog banned from supermarket

If the store is to be believed, it sounds like the owner is largely at
fault, though the bit about calling ahead leaves a bad taste in my
mouth.

>From http://www.examiner.com/x-36055-Hartford-Disability-Examiner~y2010m8d4-Disabled-vet-and-service-dog-banned-from-supermarket

According to NBC News Connecticut, Kim Mucha is a veteran who served
in the Air Force Military Police.  She was injured in battle and now
requires the help
of a service dog to keep her balance and reach lower placed objects.

Ms. Mucha entered the Big Y in North Haven, Connecticut along with her
service dog, Ivy, to do some shopping.  While in the store, Ivy
defecated in an aisle.
Despite the fact that Mucha cleaned up the feces immediately, she was
banned from the store.  Mucha told the New Haven Register, "They
treated me and my
dog like criminals."

A spokeswoman for the store, Claire D'Amour-Daley, defended the
decision stating the store was well within its right.  She told the
Register that the dog
was not on a leash at the time that it had several accidents,
including one near a food preparation area.  D'Amour-Daley went on to
say that the Big Y
is happy to work with people and their service dogs, but prefers that
the customer call ahead to inform the store prior to arrival.

There is no stipulation in the
 Americans with Disabilities Act (ADA)
 stating that individuals need to give notice to a business prior to
entering.  Mucha told the paper that she is considering filing a
lawsuit against the
Big Y stores.

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