[nagdu] Small schools and follow-up

[Hope Paulos]

Hi there. I received my dog from Fidelco, a small school in Bloomfield, Ct. 
I've had wonderful follow-up service. I live an  8 hour's drive  from CT. 
Oftentimes I'm able to speak to a trainer over the phone, and if they need 
to, the won't hesitate to send someone up here to observe and work through 
the problem.
Hope and Beignet
----- Original Message ----- 
From: "Tracy Carcione" <carcione at access.net>
To: <nagdu at nfbnet.org>
Sent: Tuesday, June 15, 2010 9:20 AM
Subject: [nagdu] Small schools and follow-up


>I have heard that some people have had trouble getting follow-up from GDA,
> which can happen with a small school.  They don't always have the
> resources to send someone out to fix a problem.
> Any of you small-school people have any comments about follow-up?
>
> Of course, other people may not care about follow-up as much as I do.  I
> like to know that, if I'm having some big problem that can't be resolved
> over the phone, someone can come out and help me in person.  I've come to
> feel that way through bitter experience.  A timely visit can keep a
> problem from getting out of hand.  Emphasis on timely.  But sometimes even
> that doesn't work.  But others may be perfectly happy to tackle all their
> problems on their own, once they've gotten the dog.
> Tracy
>
>
>
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