[nagdu] Blind Brockton woman says Seeing Eye dog notallowedintorestaurant
Cathryn Bonnette
cathrynisfinally at verizon.net
Thu Jun 17 03:10:29 UTC 2010
Yes, it really happened to me/smile/. - and I lived to tell the story. Good
thing they didn't decide to eat either Abby or me! /Giggle/
Also- cross post all you like!
Blessings-
Cathryn (& Abby)
-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of Gail
Sent: Wednesday, June 16, 2010 1:37 PM
To: nagdu at nfbnet.org
Subject: Re: [nagdu] Blind Brockton woman says Seeing Eye dog
notallowedintorestaurant
OMG, that is SO disgusting! Are you really serious that this happened? Or is
this one of those jokes that ASpies like me only get after a few millinea
have passed? *grin*
And can I crosspost this to my SD group?
Gail
-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of Cathryn Bonnette
Sent: Monday, June 14, 2010 2:07 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
Subject: Re: [nagdu] Blind Brockton woman says Seeing Eye dog not allowed
Into restaurant
I agree that it doesn't always work. When it doesn't work you have to go to
The next step, like calling a newspaper or calling a radio or TV station,
And getting a blog up about your experience to warn folks about that
Business, or whatever.
That said, I cannot resist relating this story-
We went to a Philippino restaurant and the charming waitress was absolutely
Adamant that my dog was not permitted. Her English was limited, and the was
Clearly doing what she believed was right with genuine courteous apologies.
After approximately 15 minutes of attempts to communicate, a group of
Philippino students, one of whom was bilingual, came in and asked what the
Problem was. I explained briefly and the student went to talk with the
Waitress in Togoleg, or whatever dialect. He returned to explain that
Philippinos eat dog. Then he said, "She thought you wanted to sell your
Dog to someone for dinner, and she knew she would get in trouble with her
Boss if she allowed the competition with the restaurant's business!" Once
Everyone understood that I had no intention of selling Abby to anyone to
Eat, there was no problem!/lol/
Anybody got a better access story than that?? (Giggle)
OK, I'm back to work- Yall be blessed,
Cathryn (& Abby)
-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of Pickrell, Rebecca M (TASC)
Sent: Monday, June 14, 2010 1:16 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: Re: [nagdu] Blind Brockton woman says Seeing Eye dog not allowed
Into restaurant
This only works if the person you're dealing with doesn't suddenly loose
Their ability to understand and communicate in English.
Also too, not all police officers understand the ADA. I know this from
Experience too, I was outright told that this was a civil matter and
That I must be in the wrong.
Your solution is okay as a theory, it just doesn't always work.
-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On
Behalf Of Cathryn Bonnette
Sent: Saturday, June 12, 2010 8:43 AM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
Subject: Re: [nagdu] Blind Brockton woman says Seeing Eye dog not
Allowed into restaurant
I have a simple approach for such incidents. I explain to the employee
That
My guide dog is my eyes and is protected by law. If they insist we
Cannot be
Served, I ask for the manager. Once I confirm that the manager is also
Refusing us service, I quietly ask, "Would you like to call the police,
Or
Shall I call them?" In most cases, this question alerts them to the fact
That they are wrong. In 2 out of many incidents, either a manager or I
Have
Called police who talk directly to management about the law, reinforcing
What I have explained. The result is that we are served excellently,
Often
With apologies. Also, the rights of all dog users are protected. I am
Convinced that each single incident is important because guide dog users
Are
A triple minority- disabled people are a minority, blindness is a
Minority
Of that group, and guide dog users are a minority of blind people. We
Have
To support each other on access issues, or the law becomes ineffective,
And
We all lose.
(OK, I'm stepping off my "soapbox". It's early Saturday morning- time
For a
Cup of coffee! Happy Saturday everyone!
Cathryn (& Abby)
-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On
Behalf
Of Mark J. Cadigan
Sent: Friday, June 11, 2010 8:22 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: Re: [nagdu] Blind Brockton woman says Seeing Eye dog not
Allowedintorestaurant
There must be some sort of way to teach the general public about guide
Dog
Access legislation. The Patriot Ledger is my home town news paper and I
live
a few miles away from the area where this incident took place. Brockton
MA
is an interesting town to say the least. This man referred to might not
understand American law. This might partly explain this incident.
----- Original Message -----
From: "Ginger Kutsch" <gingerKutsch at yahoo.com>
To: "'NAGDU Mailing List,the National Association of Guide Dog Users'"
<nagdu at nfbnet.org>
Sent: Friday, June 11, 2010 10:01 AM
Subject: [nagdu] Blind Brockton woman says Seeing Eye dog not allowed
intorestaurant
> Blind Brockton woman says Seeing Eye dog not allowed into
> restaurant
> By Maria Papadopoulos
> ENTERPRISE STAFF WRITER
> Posted Jun 11, 2010 @ 01:38 AM
>
> BROCKTON, MASS. - Claire Crowell says she could not see the man
> who refused to let her Seeing Eye dog accompany her into a city
> restaurant.
>
> She could only hear him - and his words stunned her.
>
> "He said, 'I don't care, you can't come in here with the dog,'"
> Crowell, 69, said while standing next to the dog, Vixen, in the
> kitchen of her Brockton home Thursday afternoon.
>
> Crowell said she and a friend went to the Chinatown restaurant on
> Oak Street Extension on Wednesday for lunch.
>
> When she walked inside with Vixen, she said a male employee told
> her she could come in, but to leave the dog outside.
>
> Crowell said she told the employee that federal law allows her to
> bring a guide dog into the restaurant, but the man refused the
> dog again. Crowell then left the restaurant.
>
> "I felt embarrassed and violated, you know? It's very
> embarrassing," Crowell said, crying. "It's hard enough to be a
> disabled person, but when you're treated like that, it's not
> fun."
>
> The federal Americans with Disabilities Act requires
> privately-owned businesses that serve the public to allow people
> with disabilities to bring their service animals onto business
> premises in whatever areas customers are generally allowed. The
> law applies to businesses including restaurants, hotels, retail
> stores, taxicabs, theaters, concert halls and sports facilities.
>
> State law says that whoever deprives a physically handicapped
> person this right may be fined $300 and is liable for civil
> action.
>
> At Chinatown restaurant on Thursday, employee Dominic So said
> that he refused to let Vixen, Crowell's dog, into the restaurant
> on Wednesday.
>
> "I work here. I have the right to stop the dog," said So, 50. "I
> won't let a dog in the restaurant."
>
> When informed of the federal law that allows a guide dog to be
> inside the restaurant, So said, "I have no clue."
>
> "The dog can wait outside," So said. "When she eats, she doesn't
> need the dog. When she walks, she needs the dog. I understand
> that."
>
> So said that Crowell could have people assist her inside the
> restaurant, but the dog should stay outside.
>
> "I just can't let a dog in the dining room when I have customers
> dining here," So said. "If she insists I violated her rights,
> there's nothing I can do. I'm right to refuse a dog in the
> restaurant."
>
> Businesses refusing guide dogs is seen regularly, and often
> results from a misunderstanding on the part of business owners,
> said Chris Danielsen, spokesman for the National Federation of
> the Blind in Baltimore.
>
> "You simply have to educate the business owner," he said. "If a
> business owner actually refuses, it can lead to seeking charges
> to being filed."
>
> "It's obviously very upsetting to the person that it happens to,"
> he added.
>
> If Crowell made a complaint to police, officers would go to the
> restaurant to explain the law to employees, police Lt. Tom
> LaFratta said.
>
> "If they still refuse, I would take punitive action," LaFratta
> said.
>
> Crowell said she formerly worked as a medical assistant before an
> autoimmune condition led to the deterioration of her eyesight
> over the past three decades. She became legally blind in the
> 1990s.
>
> Hugging Vixen, she said she relies on the part golden retriever,
> part Labrador retriever on showing her the way.
>
> "The dog is my eyes," she said. "She is supposed to see for me
> and guide me where I need to go."
>
> Maria Papadopoulos can be reached at
> mpapadopoulos at enterprisenews.com.
>
> Source:
> http://www.patriotledger.com/business/x1602635111/Blind-Brockton-
> woman-Seeing-Eye-dog-not-allowed-into-restaurant
>
>
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