[nagdu] US Airways Responds To Criticism From DisabledPassengers

Wed Oct 27 13:29:20 UTC 2010

Well I am using them next week from Islip to Miami so I will let you know what goes on as well.
The biggest compliment you can pay me is to recommend my services!

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  ----- Original Message ----- 
  From: Marsha Drenth<mailto:marsha.drenth at gmail.com> 
  To: 'NAGDU Mailing List,the National Association of Guide Dog Users'<mailto:nagdu at nfbnet.org> 
  Sent: Wednesday, October 27, 2010 9:09 AM
  Subject: Re: [nagdu] US Airways Responds To Criticism From DisabledPassengers

  Very interesting. 

  Guess I will have to see how USAirways is soon. Joe and I are flying from
  Philly to Dallas for Thanksgiving. Sure hope they don't give me any trouble.

  Marsha 

  -----Original Message-----
  From: nagdu-bounces at nfbnet.org<mailto:nagdu-bounces at nfbnet.org> [mailto:nagdu-bounces at nfbnet.org] On Behalf
  Of Passle Helminski
  Sent: Tuesday, October 26, 2010 5:09 PM
  To: nagdu at nfbnet.org<mailto:nagdu at nfbnet.org>
  Subject: [nagdu] US Airways Responds To Criticism From Disabled Passengers

  >
  ><http://www.wusa9.com/news/local/story.aspx?storyid=117192&catid=158&GID=VI<http://www.wusa9.com/news/local/story.aspx?storyid=117192&catid=158&GID=VI>
  cPW/3mzmqUWYQrnCud/KWmoOjUm3RCzpLcNm+02MI%3D>http://www.wusa9.com/news/local
  /story.aspx?storyid=117192&catid=158&GID=VIcPW/3mzmqUWYQrnCud/KWmoOjUm3RCzpL
  cNm+02MI%3D
  >
  >US Airways Responds To Criticism From Disabled Passengers
  >
  >A US Airways employee allegedly deemed the frequent business 
  >traveler "too disabled to fly" without an assistant. And apparently, 
  >that wasn't an isolated case.
  >
  >"This is a flat out issue of civil rights," said Johnnie Tuitel. He 
  >has cerebral palsy and uses a wheelchair, but that hasn't kept 
  >Tuitel from logging half a million miles of business travel on 
  >airlines. But on a recent flight, a US Airways employee removed 
  >Tuitel from his seat and told him he was "too disabled to fly alone."
  >
  >"We're sitting together on the plane, something happens. Are you 
  >going to help me? Of course you will," said Tuitel.
  >
  >US Airways has a policy that requires passengers with severe 
  >mobility impairments to travel with someone to help them evacuate in 
  >the event of an emergency.
  >
  >"Well we passed the civil rights law, the Americans with 
  >Disabilities Act, 20 years ago, but that doesn't change attitudes 
  >overnight," said Andy Imparato, the President and CEO of the 
  >American Association of People with Disabilities.
  >
  >"I was furious. And I was angry," said Jim Dickson. He was so upset 
  >because a similar incident happened to him, also on US Airways. 
  >Blind, Dickson always travels with his service dog, Pierson. They 
  >flew from DC to Charlotte without a hitch. But after boarding the 
  >next flight, he was told to get off.
  >
  >"It's just infuriating. And I basically don't fly USAir anymore," 
  >said Dickson.
  >
  >Luckily, he'd packed the paperwork three US Airways agents told him 
  >he wouldn't need -- verification that Pierson is a service dog and 
  >up to date on his shots. Dickson was eventually allowed to return to 
  >his seat and fly to his destination.
  >
  >Written by Andrea McCarren
  >9NEWS NOW & wusa9.com

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