[nagdu] airline issues
Albert J Rizzi
albert at myblindspot.org
Thu Oct 28 11:28:02 UTC 2010
For the record I have never had a problem with southwest. Just the opposite,
they are always wonderful.
Albert J. Rizzi, M.Ed.
Founder
My Blind Spot, Inc.
90 Broad Street - 18th Fl.
New York, New York 10004
www.myblindspot.org
PH: 917-553-0347
Fax: 212-858-5759
"The person who says it cannot be done, shouldn't interrupt the one who is
doing it."
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-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
Of cheryl echevarria
Sent: Thursday, October 28, 2010 7:17 AM
To: NAGDU Mailing List,the National Association of Guide Dog Users
Subject: Re: [nagdu] airline issues
I was fly southwest last year for Disney and the flight attendant was giving
us a hard time, the Captain came out and said the the flight attendant, that
if she does this one more time while she is on one of his flights he will
ask for her to never fly on his flights. She knew the rules and thought she
could get away with it.
now this is what the captain said to me and the rest of the customers on the
plane and please excuse the vulgarity. The Captain said word for word "She
has bigger stuff (changing word here) then I do". Also said that Guide Dogs
are service animals and this lady is blind and this will not be tolerated on
my flights, um he is also a puppy raiser out in CA I found out.
Oh how many of you knew that Captain Skully that was the hero here in NY 2
years ago is also a puppy raiser.
The biggest compliment you can pay me is to recommend my services!
Cheryl Echevarria
http://Echevarriatravel.com<http://echevarriatravel.com/>
1-866-580-5574
Reservations at echevarriatravel.com<mailto:Reservations at echevarriatravel.com>
Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
Affiliated as an Independent Contractor with Absolute Cruise and Travel Inc.
join my yahoogroup
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----- Original Message -----
From: Marion Gwizdala<mailto:blind411 at verizon.net>
To: NAGDU Mailing List, the National Association of Guide Dog
Users<mailto:nagdu at nfbnet.org>
Sent: Thursday, October 28, 2010 7:07 AM
Subject: Re: [nagdu] airline issues
Jenine,
In 1988 I was dating a woman who had a guide dog, too. We were on our
way to a Florida affiliate convention and were sitting together with our
dogs, The flight attendant told us we couldn't sit together "because they
needed to balance the plane"! We refused to separate and the plane did not
tip over! (smile)
Fraternally yours,
Marion
----- Original Message -----
From: "Jenine Stanley" <jeninems at wowway.com<mailto:jeninems at wowway.com>>
To: "'NAGDU Mailing List, the National Association of Guide Dog Users'"
<nagdu at nfbnet.org<mailto:nagdu at nfbnet.org>>
Sent: Wednesday, October 27, 2010 5:10 PM
Subject: [nagdu] airline issues
>I think one of the most frustrating parts of the accessibility issues
> surrounding airlines is the extremely varied and generally often poor
> training and monitoring of staff.
>
> If I had a dime for every flight attendant who still tells me it's a
> federal
> law that I must sit in the bulkhead seat, I'd not have to work for a
> living.
> It never has been a federal law, ever.
>
> The strange ways the ACAA is interpreted during such trainings also
baffle
> me. Someone got the idea that having 2 people with assistance dogs
sitting
> in the same row was dangerous for the one next to the window and anyone
in
> the middle seat because they'd have to scramble over the dog under the
> aisle
> seat to get out. One would assume the person and dog in said aisle seat
> would have moved, but the flight attendant all but called me a smart ass
> for
> asking her that question when she challenged my husband and I about
> sitting
> together. We didn't absolutely have to sit together, but why not? That's
> where our tickets were. The middle seat was empty.
>
> The mildly amusing part of that story was that my husband was a pilot
> before
> his sight loss. He smiled and said that he'd probably know if there was
> something really wrong with the plane before she did and he didn't care
> who
> was in his way, me, her or anyone else. He was getting out. She said
maybe
> he should sit on the aisle then. Meanwhile I was on the phone to the FAA
> hotline, and actually got a live person.
>
> Never got an apology from the flight attendant though. She apologized to
> my
> husband but not me. <sigh>
>
> Somehow, I'm not sure how, we need to get ourselves, those of us with
> proven
> knowledge that is, into these trainings.
> Jenine Stanley
> jeninems at wowway.com<mailto:jeninems at wowway.com>
>
>
>
>
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