[nagdu] Restaurant ordered service dog to lobby
Larry D. Keeler
lkeeler at comcast.net
Wed Nov 9 18:16:58 UTC 2011
I am a seeker of knowledge!
----- Original Message -----
From: "Marion Gwizdala" <blind411 at verizon.net>
To: "NAGDU Mailing List, the National Association of Guide Dog Users"
<nagdu at nfbnet.org>
Sent: Wednesday, November 09, 2011 1:02 PM
Subject: Re: [nagdu] Restaurant ordered service dog to lobby
> Larry,
> I know it is possible! We have work to do and no one else is capable of
> doing it as well as we! If anyone else had the knowledge and capability,
> it would already be done!
>
> Fraternally yours,
> Marion
>
>
>
> ----- Original Message -----
> From: "Larry D. Keeler" <lkeeler at comcast.net>
> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
> <nagdu at nfbnet.org>
> Sent: Wednesday, November 09, 2011 12:36 PM
> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>
>
>> Thank you Marion! I think it surely is possible!
>> ----- Original Message -----
>> From: "Marion Gwizdala" <blind411 at verizon.net>
>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>> <nagdu at nfbnet.org>
>> Sent: Wednesday, November 09, 2011 12:17 PM
>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>
>>
>>> Larry,
>>> Your experience will go a long way to shore up the division in
>>> Michigan. We have a lot of work to do on the Michigan statute, so I hope
>>> you can rally the troops behind you!
>>>
>>> fraternally yours,
>>> Marion
>>>
>>>
>>> ----- Original Message -----
>>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>> <nagdu at nfbnet.org>
>>> Sent: Wednesday, November 09, 2011 11:58 AM
>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>
>>>
>>>> Marion, I was one of those! When I was invited to join by are chapter,
>>>> I came with Holly. I figured that if they didn't like the idea, I'd
>>>> find out in a hurry! Now that I know about NAGDU and have met a few
>>>> guide dog users at Convention, I am pleased! That's why I'm working on
>>>> getting a division going here in Michigan.
>>>> ----- Original Message -----
>>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>> <nagdu at nfbnet.org>
>>>> Sent: Wednesday, November 09, 2011 8:37 AM
>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>
>>>>
>>>>> Larry,
>>>>> One reason you may not know of many guide dog users friendly to the
>>>>> NFB is because there are those who would like guide dog users to
>>>>> believe that the NFB is anti guide dog. I am of the opinion that, once
>>>>> guide dog users realize this is a myth, we will see a growth in our
>>>>> ranks. many are a part of the other organization even though they do
>>>>> not agree with its philosophy or approach simply because they have
>>>>> been convinced of this myth. They would rather be a part of a
>>>>> consumer's group with which they have some philosophical disagreements
>>>>> than none at all. I believe that, once guide dog users see that the
>>>>> National Association of Guide Dog Users is the leading force in the
>>>>> affairs of guide dog users and is taking a proactive approach to
>>>>> enhancing their lives, they will realize they have been betrayed by
>>>>> these lies and come stand on the barricades with us!
>>>>>
>>>>> Fraternally yours,
>>>>> Marion Gwizdala
>>>>>
>>>>>
>>>>> this issue
>>>>> ----- Original Message -----
>>>>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>>> <nagdu at nfbnet.org>
>>>>> Sent: Tuesday, November 08, 2011 8:42 PM
>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>
>>>>>
>>>>>> Marion, one reason I don't know of many Grand Rapids dog users is
>>>>>> because NFB is sort of weak in that area. They have the state ACB
>>>>>> President there and he is pretty strong over there! I saw no dog
>>>>>> users in Kalamazoo or for that matter from the whole west coast!
>>>>>> They are probably there though!
>>>>>> ----- Original Message -----
>>>>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>>>> <nagdu at nfbnet.org>
>>>>>> Sent: Tuesday, November 08, 2011 7:07 PM
>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>
>>>>>>
>>>>>>> Sheila, This is why we have NAGDU and the NAGDU Information &
>>>>>>> advocacy Hotline. It is my hope we can find a NAGDU person in the
>>>>>>> Grand Rapids area willing to take this on and press it to the end!
>>>>>>>
>>>>>>> Fraternally yours,
>>>>>>> Marion
>>>>>>>
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "Sheila Leigland" <sleigland at bresnan.net>
>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog
>>>>>>> Users" <nagdu at nfbnet.org>
>>>>>>> Sent: Tuesday, November 08, 2011 5:02 PM
>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>
>>>>>>>
>>>>>>>> Marion it is so sad and wrong that this stuff still goes on in this
>>>>>>>> country The manager or whatever she is definetely knows the law and
>>>>>>>> chooses to ignore it. I'm glad that I didnn't realize how much the
>>>>>>>> laws are ignored when I got my first dog. I thought that the law
>>>>>>>> was the law and I believed it would be upheld. I hope that if I had
>>>>>>>> known reality that I still would have wanted a guide dog and would
>>>>>>>> have known how to stand up for myself as a blind person.
>>>>>>>>
>>>>>>>> Sheila Leigland
>>>>>>>>
>>>>>>>> -----Original Message-----
>>>>>>>> From: Marion Gwizdala <blind411 at verizon.net>
>>>>>>>> Sent: Tuesday, November 08, 2011 2:26 PM
>>>>>>>> To: NAGDU Mailing List, the National Association of Guide Dog Users
>>>>>>>> <nagdu at nfbnet.org>
>>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>
>>>>>>>> Naw! That would be too good a place for them! (grin) I prefer a 10
>>>>>>>> X 10 cell
>>>>>>>> with a 350-pound biker named Bubba whose brother is blind and uses
>>>>>>>> a guide
>>>>>>>> dog! (smile) Now, that's justice!
>>>>>>>>
>>>>>>>> Marion
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Marion
>>>>>>>>
>>>>>>>>
>>>>>>>> ----- Original Message -----
>>>>>>>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog
>>>>>>>> Users"
>>>>>>>> <nagdu at nfbnet.org>
>>>>>>>> Sent: Tuesday, November 08, 2011 3:57 PM
>>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>
>>>>>>>>
>>>>>>>>> And that could be in a dog shelter with a bunch of shedding fur!
>>>>>>>>> ----- Original Message -----
>>>>>>>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog
>>>>>>>>> Users"
>>>>>>>>> <nagdu at nfbnet.org>
>>>>>>>>> Sent: Tuesday, November 08, 2011 2:37 PM
>>>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Julie,
>>>>>>>>>> Although a cash fine would be good, incarceration would be
>>>>>>>>>> even
>>>>>>>>>> sweeter in this case!
>>>>>>>>>>
>>>>>>>>>> Marion
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ----- Original Message -----
>>>>>>>>>> From: "Julie J." <julielj at neb.rr.com>
>>>>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog
>>>>>>>>>> Users"
>>>>>>>>>> <nagdu at nfbnet.org>
>>>>>>>>>> Sent: Tuesday, November 08, 2011 11:46 AM
>>>>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> What I think would work even better is rounding up every
>>>>>>>>>>> service/guide
>>>>>>>>>>> dog user in a 100 mile radius and going together to eat there.
>>>>>>>>>>> Of
>>>>>>>>>>> course having along a news reporter makes the event that much
>>>>>>>>>>> more
>>>>>>>>>>> memorable.
>>>>>>>>>>>
>>>>>>>>>>> And I agree there need to be cash fines for this sort of
>>>>>>>>>>> behavior.
>>>>>>>>>>>
>>>>>>>>>>> Julie
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On 11/8/2011 10:27 AM, Brenda wrote:
>>>>>>>>>>>> This is one of those times when I wonder if picketing and
>>>>>>>>>>>> encouraging
>>>>>>>>>>>> the public to boycott would work. Maybe the local citizens
>>>>>>>>>>>> could be
>>>>>>>>>>>> encouraged to boycott this establishmebnt every Friday and tell
>>>>>>>>>>>> the
>>>>>>>>>>>> manager WHY.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On 11/8/2011 11:01 AM, Buddy Brannan wrote:
>>>>>>>>>>>>> Hi Dan,
>>>>>>>>>>>>>
>>>>>>>>>>>>> IMO, the time for being nice and educating is long past. It's
>>>>>>>>>>>>> time we
>>>>>>>>>>>>> start to insist that some teeth be put into the laws that
>>>>>>>>>>>>> protect our
>>>>>>>>>>>>> rights. Unfortunately, the only thing some people understand
>>>>>>>>>>>>> (including, it would appear, this manager) is something that
>>>>>>>>>>>>> hits them
>>>>>>>>>>>>> in the pocketbook. It's pretty clear to me that she even knows
>>>>>>>>>>>>> she's
>>>>>>>>>>>>> in the wrong and doesn't care, as she wouldn't give her name
>>>>>>>>>>>>> even to
>>>>>>>>>>>>> back up her stance.
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Buddy Brannan, KB5ELV - Erie, PA
>>>>>>>>>>>>> Phone: (814) 860-3194 or 888-75-BUDDY
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Nov 8, 2011, at 10:50 AM, Dan Weiner wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> I would like to see that restaurant go out of business.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dan
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> -----Original Message-----
>>>>>>>>>>>>>> From: nagdu-bounces at nfbnet.org
>>>>>>>>>>>>>> [mailto:nagdu-bounces at nfbnet.org] On
>>>>>>>>>>>>>> Behalf
>>>>>>>>>>>>>> Of Ginger Kutsch
>>>>>>>>>>>>>> Sent: Tuesday, November 08, 2011 10:42 AM
>>>>>>>>>>>>>> To: NAGDU Mailing List,the National Association of Guide Dog
>>>>>>>>>>>>>> Users
>>>>>>>>>>>>>> Subject: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Restaurant ordered service dog to lobby
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Frank Eckl goes everywhere with Spruce
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Published : Monday, 07 Nov 2011,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> By Leon Hendrix
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> CASCADE TOWNSHIP, Mich. (WOOD) - Frank Eckl and his family --
>>>>>>>>>>>>>> including his
>>>>>>>>>>>>>> service dog -- went to dinner Saturday night at Don Julio's
>>>>>>>>>>>>>> restaurant in
>>>>>>>>>>>>>> Cascade Township. But the manager said the dog had to stay in
>>>>>>>>>>>>>> the
>>>>>>>>>>>>>> lobby.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Eckl told 24 Hour News 8 he takes the dog with him wherever
>>>>>>>>>>>>>> he goes.
>>>>>>>>>>>>>> He uses
>>>>>>>>>>>>>> the dog because of a disability he has that causes occasional
>>>>>>>>>>>>>> seizures. When
>>>>>>>>>>>>>> he's alone, it's his service dog Spruce that calls for help
>>>>>>>>>>>>>> and helps
>>>>>>>>>>>>>> him
>>>>>>>>>>>>>> get up if he's fallen to the ground.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> He said he's never had a problem bringing Spruce with him
>>>>>>>>>>>>>> since the
>>>>>>>>>>>>>> law
>>>>>>>>>>>>>> allows it.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> But the manager at Don Julio's wouldn't allow the dog in the
>>>>>>>>>>>>>> dining
>>>>>>>>>>>>>> area.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "She [the manager] said we were more than welcome to stay,
>>>>>>>>>>>>>> but
>>>>>>>>>>>>>> patrons in
>>>>>>>>>>>>>> the restaurant and the manager didn't want dog hair in the
>>>>>>>>>>>>>> restaurant," he
>>>>>>>>>>>>>> said. "I was shocked that we were asked to have the dog leave
>>>>>>>>>>>>>> and we
>>>>>>>>>>>>>> could
>>>>>>>>>>>>>> stay."
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The manager-on-duty admitted they insisted the dog stay in
>>>>>>>>>>>>>> the
>>>>>>>>>>>>>> entrance way
>>>>>>>>>>>>>> to the restaurant, and that she would make the same request
>>>>>>>>>>>>>> it again
>>>>>>>>>>>>>> She
>>>>>>>>>>>>>> said patrons at the restaurant complained about the dog and
>>>>>>>>>>>>>> that some
>>>>>>>>>>>>>> opted
>>>>>>>>>>>>>> to leave because of sanitation concerns.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "I asked for him to bring the dog out to the main entrance to
>>>>>>>>>>>>>> the
>>>>>>>>>>>>>> lobby,"
>>>>>>>>>>>>>> the manager said. She refused to provide her name to 24 Hour
>>>>>>>>>>>>>> News 8.
>>>>>>>>>>>>>> "I
>>>>>>>>>>>>>> didn't ask for him to take his dog back home, to take his dog
>>>>>>>>>>>>>> to the
>>>>>>>>>>>>>> car or
>>>>>>>>>>>>>> leave him outside in the middle of the parking lot at all."
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Eckl and his family simply left the restaurant and went to
>>>>>>>>>>>>>> the IHOP
>>>>>>>>>>>>>> restaurant next door, where they were welcomed with Spruce.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Others that use service dogs have been asked to comply by the
>>>>>>>>>>>>>> same
>>>>>>>>>>>>>> rules
>>>>>>>>>>>>>> without complaint, the manager at Don Julio's said.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "I can't keep every customer happy," she said, adding that
>>>>>>>>>>>>>> she was
>>>>>>>>>>>>>> aware
>>>>>>>>>>>>>> that Spruce was a service dog but didn't realize it was Eckl
>>>>>>>>>>>>>> who used
>>>>>>>>>>>>>> him.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "I knew it was not for him. He didn't tell me the service dog
>>>>>>>>>>>>>> was for
>>>>>>>>>>>>>> him...
>>>>>>>>>>>>>> He wasn't clear to me either."
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Jocelyn Dettloff, a representative for the Disability
>>>>>>>>>>>>>> Advocates of
>>>>>>>>>>>>>> Kent
>>>>>>>>>>>>>> County, said the violation is more serious than unhappy
>>>>>>>>>>>>>> customers.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "That's insane!" Dettloff said. "I mean, who would say that
>>>>>>>>>>>>>> you have
>>>>>>>>>>>>>> to
>>>>>>>>>>>>>> leave your cane or your mobility device at the door. People
>>>>>>>>>>>>>> who rely
>>>>>>>>>>>>>> on
>>>>>>>>>>>>>> service animals -- it's the exact same thing."
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> But Dettloff says there is a problem with the laws
>>>>>>>>>>>>>> prohibiting
>>>>>>>>>>>>>> discrimination against the disabled because they are rarely
>>>>>>>>>>>>>> enforced
>>>>>>>>>>>>>> The
>>>>>>>>>>>>>> most someone like Eckl can do, she said, is file a complaint
>>>>>>>>>>>>>> that
>>>>>>>>>>>>>> could take
>>>>>>>>>>>>>> more than a year to get attention. Even then, she said, there
>>>>>>>>>>>>>> is no
>>>>>>>>>>>>>> punishment for establishments that break the law.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Eckl could file a civil lawsuit as well, Dettloff said, but
>>>>>>>>>>>>>> he would
>>>>>>>>>>>>>> not
>>>>>>>>>>>>>> likely be awarded damages.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "The law definitely needs some sort of stricter enforcement,"
>>>>>>>>>>>>>> she
>>>>>>>>>>>>>> said.
>>>>>>>>>>>>>> "There is no strict enforcement like the health department or
>>>>>>>>>>>>>> the
>>>>>>>>>>>>>> fire
>>>>>>>>>>>>>> department."
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Eckl says he isn't seeking monetary damages and doesn't
>>>>>>>>>>>>>> really want
>>>>>>>>>>>>>> anything
>>>>>>>>>>>>>> from Don Julio's, other than an apology and training for its
>>>>>>>>>>>>>> staff.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "I'm not out for malice here," he said, adding that he
>>>>>>>>>>>>>> wouldn't go
>>>>>>>>>>>>>> back to
>>>>>>>>>>>>>> the establishment again.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The manager at Don Julio's said she stands by her actions and
>>>>>>>>>>>>>> would
>>>>>>>>>>>>>> do the
>>>>>>>>>>>>>> same thing again if Eckl returned.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "I have to," she said. "I can't have any kind of animal be
>>>>>>>>>>>>>> around
>>>>>>>>>>>>>> food. It's
>>>>>>>>>>>>>> kinda hard having most of my customers leave out on me
>>>>>>>>>>>>>> because of one
>>>>>>>>>>>>>> customer."
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Eckl wrote a letter about his experience and sent it to area
>>>>>>>>>>>>>> media
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> groups that advocate for the disabled:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> To whom it may concern,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> This past Saturday, November 4th, 2011, at 6pm, my family and
>>>>>>>>>>>>>> I
>>>>>>>>>>>>>> wanted to
>>>>>>>>>>>>>> eat at you establishment. This included my wife Karen, and my
>>>>>>>>>>>>>> daughter Lydia
>>>>>>>>>>>>>> (who happens to have Special Needs.) My Service Dog, Spruce,
>>>>>>>>>>>>>> was with
>>>>>>>>>>>>>> me.
>>>>>>>>>>>>>> Spruce was wearing her jacket that displays "SERVICE DOG." I
>>>>>>>>>>>>>> have her
>>>>>>>>>>>>>> for
>>>>>>>>>>>>>> medical needs and she regularly assists me in my daily life.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> We entered your restaurant, were seated in the back where no
>>>>>>>>>>>>>> one else
>>>>>>>>>>>>>> was
>>>>>>>>>>>>>> seated. The gentleman that seated us even turned on lights
>>>>>>>>>>>>>> for us. We
>>>>>>>>>>>>>> were
>>>>>>>>>>>>>> given menus and served water. It was at this time that a
>>>>>>>>>>>>>> waitress
>>>>>>>>>>>>>> addressed
>>>>>>>>>>>>>> us and stated: "You can stay but your dog must wait outside."
>>>>>>>>>>>>>> I
>>>>>>>>>>>>>> explained
>>>>>>>>>>>>>> the public law which states that I can have my Service Dog
>>>>>>>>>>>>>> with me.
>>>>>>>>>>>>>> We were
>>>>>>>>>>>>>> then told that the manager had complaints about "dog hair"
>>>>>>>>>>>>>> and that a
>>>>>>>>>>>>>> dog
>>>>>>>>>>>>>> was disruptive to the other patrons. When I said that Spruce
>>>>>>>>>>>>>> stays
>>>>>>>>>>>>>> and helps
>>>>>>>>>>>>>> me, we were asked to take Spruce out. We then left. Upon
>>>>>>>>>>>>>> calling
>>>>>>>>>>>>>> authorities, the police stated this was a "civil matter" and
>>>>>>>>>>>>>> to seek
>>>>>>>>>>>>>> council.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I am an Honorably Discharged (10 yr) USAF veteran, who served
>>>>>>>>>>>>>> his
>>>>>>>>>>>>>> country in
>>>>>>>>>>>>>> both war and peace-time. It's hard to belief that
>>>>>>>>>>>>>> discrimination such
>>>>>>>>>>>>>> as
>>>>>>>>>>>>>> this exists today. My disability is due to of my service. The
>>>>>>>>>>>>>> real
>>>>>>>>>>>>>> issue is
>>>>>>>>>>>>>> no one with a disability should be told they can't have their
>>>>>>>>>>>>>> assistance
>>>>>>>>>>>>>> with them and then have to leave an establishment.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I find myself with the opportunity to help educate your
>>>>>>>>>>>>>> organization
>>>>>>>>>>>>>> with
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> the Law and others by making this incident public. I choose
>>>>>>>>>>>>>> not to
>>>>>>>>>>>>>> seek
>>>>>>>>>>>>>> council, but rather inform you and other organizations of
>>>>>>>>>>>>>> this
>>>>>>>>>>>>>> incident in
>>>>>>>>>>>>>> hopes that this type of discrimination will not take place
>>>>>>>>>>>>>> again.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> From the ADA: Service animals are animals that are
>>>>>>>>>>>>>> individually
>>>>>>>>>>>>>> trained to
>>>>>>>>>>>>>> perform tasks for people with disabilities such as guiding
>>>>>>>>>>>>>> people who
>>>>>>>>>>>>>> are
>>>>>>>>>>>>>> blind, alerting people who are deaf, pulling wheelchairs,
>>>>>>>>>>>>>> alerting
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> protecting a person who is having a seizure, or performing
>>>>>>>>>>>>>> "other"
>>>>>>>>>>>>>> special
>>>>>>>>>>>>>> tasks. Service animals are working animals, not pets.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Under the Americans with Disabilities Act (ADA), businesses
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> organizations that serve the public must allow people with
>>>>>>>>>>>>>> disabilities to
>>>>>>>>>>>>>> bring their service animals into all areas of the facility
>>>>>>>>>>>>>> where
>>>>>>>>>>>>>> customers
>>>>>>>>>>>>>> are normally allowed to go. This federal law applies to all
>>>>>>>>>>>>>> businesses open
>>>>>>>>>>>>>> to the public, including restaurants, hotels, taxis and
>>>>>>>>>>>>>> shuttles,
>>>>>>>>>>>>>> grocery
>>>>>>>>>>>>>> and department stores, hospitals and medical offices,
>>>>>>>>>>>>>> theaters,
>>>>>>>>>>>>>> health
>>>>>>>>>>>>>> clubs, parks, and zoos.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Michigan Statutes, 1953, Section 750.502c (last amended in
>>>>>>>>>>>>>> 1984 by
>>>>>>>>>>>>>> Public
>>>>>>>>>>>>>> Act 110)
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Michigan statutory law guarantees a blind person the legal
>>>>>>>>>>>>>> right to
>>>>>>>>>>>>>> be
>>>>>>>>>>>>>> accompanied by a dog guide in harness in all public
>>>>>>>>>>>>>> accommodations
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> educational institutions and on all public conveyances. The
>>>>>>>>>>>>>> dog guide
>>>>>>>>>>>>>> user
>>>>>>>>>>>>>> can be required to produce identification, such as the I.D.
>>>>>>>>>>>>>> card
>>>>>>>>>>>>>> furnished
>>>>>>>>>>>>>> by the dog guide school from which the dog was obtained.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Public accommodations include trains, buses, taxis,
>>>>>>>>>>>>>> elevators, boats,
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> other common carriers...
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Violation: Any person who interferes with the above
>>>>>>>>>>>>>> enumerated rights
>>>>>>>>>>>>>> is
>>>>>>>>>>>>>> guilty of a misdemeanor and therefore punishable under
>>>>>>>>>>>>>> Michigan
>>>>>>>>>>>>>> law...
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> In acknowledgement of this letter, I ask only for a formal
>>>>>>>>>>>>>> apology
>>>>>>>>>>>>>> and for
>>>>>>>>>>>>>> you to conduct training with your staff on the Laws
>>>>>>>>>>>>>> concerning
>>>>>>>>>>>>>> customers
>>>>>>>>>>>>>> with Service Dogs. This is the only compensation I wish to
>>>>>>>>>>>>>> ask of
>>>>>>>>>>>>>> you. This
>>>>>>>>>>>>>> incident was embarrassing and offensive. I would hope that
>>>>>>>>>>>>>> anyone
>>>>>>>>>>>>>> with a
>>>>>>>>>>>>>> disability who chooses to dine at Don Julio's would never
>>>>>>>>>>>>>> encounter
>>>>>>>>>>>>>> this
>>>>>>>>>>>>>> intolerance.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Sincerely,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Frank J. Eckl
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>> 6 days ago
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>
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>>>>>>>>>>>>>> Latest News
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>>>>>>>>>>>>>> McIntyre juror dismissed, defense rests
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Man in court for domestic torture case
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Attic fire damages century-old house
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Structure fire in Albion
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> It's the voters' turn: Election 2011
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Saint Mary's opens clinical trial unit
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Restaurant ordered service dog to lobby
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dog senses potential diabetes concerns
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Perrigo breaks ground on Allegan office
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Police investigating injured dog
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>> More Stories>
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>>>>>>>>>>>>>> 98
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thursday on 24 Hour News 8
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Target 8: Your kids' online friends
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>> With parental consent, Target 8 asked teens to accept a
>>>>>>>>>>>>>> complete
>>>>>>>>>>>>>> stranger as
>>>>>>>>>>>>>> an .
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>>>>>>>>>>>>>> Online friend>
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Most popular stories right now
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Restaurant ordered service dog to lobby
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Family of drowned dad sues South Haven
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> It's the voters turn: Election Day 2011
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Attic fire damages century-old house
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Police investigating injured dog
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> More Stories>
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>>>>>>>>>>>>>> Site Tools
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 57-Year-Old Mom Looks 25Morristown: Local Mom Exposes an
>>>>>>>>>>>>>> Anti-Aging
>>>>>>>>>>>>>> Miracle.
>>>>>>>>>>>>>> Her $5 Trick. See the results...
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>>>>>>>>>>>>>> dog-to-lobby
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