[nagdu] A Cab incident with a positive outcome

[t21114 at optonline.net]

Hi Chasity,
I am glad you stood up for your rights with the cab company. I don't think the breed of your dog has anything to do with the driver not wanting to take you to the store. As far as allergies goes most people do have them and take something . I do . I remember my Doctor asking me to give up my guide dog and I told him never. Nor would i give up my pet dog. 
I am glad yours was a positive out comes.
Marilyn and Anna


> On Sep 4, 2011, at 1:02 PM, Chasity Jackson wrote:
> 
> > Hi folks. I wanted to come out here and talk about an incident 
> that I recently had with a cab company back in July. It got 
> resolved in late July early August, but I had a lot of unforseen 
> worry at that time and did not come out here and discuss it as 
> early as I would have liked. I had a friend in the hospital for 
> a while who was gravely ill at that time, and couldn't get my 
> mind wrapped around writing this through and getting it out 
> here. But it is a very good story, with a positive ending. We 
> have recently been discussing access issues again as they 
> pertain to cab companies, and I thought it would be a good time 
> to tell this experience.
> > 
> > Around July 14, I was going to take a cab up to the store to 
> get a few things. When the cab came, the driver immmediately 
> said he couldn't transport us because he had an alergic reaction 
> to dogs. I explained very quickly that unless the allergy rises 
> to the level of a disability, he does not have the right to deny 
> us access to his cab. He chose to, however, before pulling up 
> all the way, he pulled out, said there would be another cab on 
> the way and left.
> > 
> > I notified the cab company. The supervisor agreed with the 
> driver in question and said that if he truly had an allergy, it 
> would be hazardous to both of us.
> > 
> > I then contacted the Metropolitan Taxi Cab Commission here in 
> St. Louis, where the drivers get licensed. At that same time, I 
> contacted Marion to ask if I was taking the proper course of 
> action, or if I should have done anything differently. He said I 
> was taking the right approach. I spoke with a woman at the 
> commission who asked me several questions about the incident. 
> One question, however, had me a bit perplexed. She asked me how 
> much my dog weighed, and how big my dog was. She said, "It's not 
> a German Shepherd or anything like that is it?" I thought this 
> question was irrelevent and wondered if she would consider the 
> driver's fear legitimate if my dog was a bigger dog, such as a 
> German Shepherd.
> > 
> > I talked to Marion about this and he called her. We found out 
> that she wanted this information as identifying information...It 
> was to be used in case the driver took the fact that they gave 
> him a citation to court. If the driver later said, "No, this 
> wasn't the same dog," they had that identifying information and 
> could say that it was.
> > 
> > The lady who worked on this particular case only worked there 
> part time. She worked full time, however, as a police officer. 
> She had never dealt with laws concerning guide dogs. She 
> researched them and took the necessary action in giving the 
> driver a citation that was accompanied by a fine.
> > 
> > I thought this was an experience with a positive outcome. Not 
> only did the driver become educated by getting a citation, but 
> the woman, in her work as an agent for the commission, learned 
> about guide dog laws, and can now use them in her line of work 
> as a police officer.
> > 
> > Just thought I would relay to you a story with a very good outcome.
> > Chasity 
> > 
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