[nagdu] Recent changes in U.S. airport screening process

Thu Jun 7 14:04:08 UTC 2012

 thank you for sharing.

 this will be helpful. for my trip tomorrow.
 i will keep this in mind.

On Jun 6, 2012, at 12:30 PM, Nimer M. Jaber, IC³ wrote:

> ---------- Forwarded message ----------
> From: "The Seeing Eye, Inc." <info at seeingeye.org>
> Date: Wed, 6 Jun 2012 15:18:40 -0400
> Subject: Recent changes in U.S. airport screening process
> To: Nimer Jaber <nimerjaber1 at gmail.com>
> 
> Greetings Fellow Graduates,
> 
> The summer months are times of increased travel for many of us and a
> lot of that travel is by air. I’m sending this message to update you
> on a few of the recent changes in the screening process for
> individuals accompanied by service animals going through a security
> checkpoint at a U.S. airport. I’ve also included reminders of how to
> contact some valuable resources should you encounter problems while
> traveling.
> 
> First, recent changes now require that after you successfully go
> through the metal detector, you cannot make contact with your dog
> (other than holding the leash) until the dog has been inspected and
> cleared by the U.S. Transportation Security Administration (TSA)
> personnel. Even if you walk through the metal detector and do not set
> off the alarm, you can be required to undergo additional screening if
> you touch your dog before it has been cleared.
> 
> Second, the TSA now requires passengers with service animals to
> maintain contact with their dog’s leash at all times. This means that
> those individuals who in the past handed their dog’s leash to a
> traveling companion or asked their dogs to sit and rest and dropped
> the leash before walking through the metal detector can no longer use
> these techniques.
> 
> Finally, passengers traveling with any kind of animal may now be
> required to undergo explosives trace testing. This process is quick
> and easy and generally takes place after you have cleared security.
> You may be asked to hold your hands out, palm side up. The security
> officer will then wipe a swab about the size of your palm across each
> of your hands and then ask you to wait while a machine analyzes the
> swab for traces of explosives. This process leaves no residue on your
> hands.
> 
> Remember, TSA personnel cannot request that you be separated from your
> dog nor are you required to remove your dog’s harness, leash or
> collar. If you experience any problems at the security checkpoint, you
> should request that a supervisor be contacted for assistance. If you
> wish to file a complaint against the TSA, send a message to:
> TSA.ODPO at dhs.gov and be sure to include your name, address, phone
> number and email address as well as the date/time you went through the
> security checkpoint, the name of the airport, and the name of the
> airline, flight number & departure gate if known. Give a brief
> description of what happened and include as much as you can remember
> about your experience and the TSA personnel involved.
> 
> The TSA recently launched TSA Cares, a new helpline number
> specifically designed to assist travelers with disabilities. You may
> call TSA Cares toll free at 1-855-787-2227 prior to traveling if you
> have questions about screening policies, procedures and what to expect
> at the security checkpoint. The hours of operation for the TSA Cares
> helpline are Monday – Friday, 8 a.m. – 11 p.m. Eastern time; weekends
> and federal holidays, 9 a.m. – 8 p.m. Eastern time. You can also visit
> the TSA Cares Web site at
> 
> http://www.tsa.gov/travelers/airtravel/disabilityandmedicalneeds/tsa_cares.shtm
> or email TSA-ContactCenter at dhs.gov to request information about
> screening procedures.
> 
> If you believe you are experiencing discriminatory treatment by air
> carrier personnel or contractors (e.g., pilots, gate agents, or flight
> attendants) you may request immediate on-site assistance from a
> Complaint Resolution Official, commonly referred to as a CRO. You may
> also file a complaint with the Department of Transportation (DOT) at:
> 
> http://airconsumer.dot.gov/CP_DisabilityandDiscrimination.htm
> 
> For those wishing to learn more about the rights of individuals
> traveling by air with a guide dog, you may call The DOT’s Disability
> Hotline at 1-800-778-4838. The Hotline is available from 9:00 a.m.
> until 5:00 p.m. ET, Monday through Friday, except holidays.
> 
> 
> 
> 
> 
> Address: 10 Washington Valley Road, Morristown, NJ, 07960
> 
> 
> 
> 
> -- 
> Cordially,
> 
> Nimer Jaber
> 
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> 
> Registered Linux User 529141.
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> 
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> 
> To contact me, you can reply to this email or you may call me at (720)
> (251-4530) and I will do my best to respond to you promptly. Thank
> you, and have a great day!
> 
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