[nagdu] taxi refusal in Brooklyn, new York

[Nicole B. Torcolini at Home]

The taxi company that I use sends texts to your cell phone saying what taxi 
number has been sent. If I ever have problems with that company, although I 
most likely won't, I will have the information that I need.

----- Original Message ----- 
From: "Michael Hingson" <info at michaelhingson.com>
To: "'NAGDU Mailing List,the National Association of Guide Dog Users'" 
<nagdu at nfbnet.org>
Sent: Saturday, March 17, 2012 9:32 AM
Subject: Re: [nagdu] taxi refusal in Brooklyn, new York


> Marilyn,
>
> Thanks for posting this.  Your friend should call the NYC Taxi and 
> Limousine
> Commission to file a complaint so long as he has the cab's number.  When I
> worked in NY and was refused a ride by a taxi driver I filed complaints 
> and
> saw more than one driver fined between $250 and $350.
>
> There is no excuse for this behavior.
>
>
> Best,
>
>
> Michael Hingson
>
> The Michael Hingson Group, INC.
> "Speaking with Vision"
> Michael Hingson, President
> (415) 827-4084
> info at michaelhingson.com
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> Congratulations to Roselle for winning the title of American Hero Dog, 
> 2011.
> Please visit http://www.herodogawards.org to participate in the 2012
> American Humane Association Hero Dog Awards contest and to learn about the
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>
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>
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>
>
> -----Original Message-----
> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
> Of marilyn
> Sent: Saturday, March 17, 2012 8:02 AM
> To: nagdu
> Subject: [nagdu] taxi reusal in Brooklyn, new York
>
> Hi Everyone,
> My friend who is a guide dog user (just got a new dog) was in Brooklyn 
> last
> night. the paratransit gave him a voucher for a taxi since they couldn't
> send a bus for him. He was going back to Queens where he lives and the 
> taxi
> driver refused to take him because the driver told him I don't like dogs. 
> My
> friend called the paratransit company and he asked them what are you going
> to do about this. Her reply was we are sending another taxi for you and 
> your
> should have told us you have a dog. He told them he doesn't have to tell
> them he is traveling with a dog.  He has the names and phone number of 3
> people who witnessed the man refusing to take him home.
> He asked me if he should pursue it on Monday and I told him yes.
> Its sad in this day and age with more people using Guide Dogs than ever
> before that this is still happening.
> Marilyn and Anna
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