[nagdu] Chinese Restaurants.

[Larry D. Keeler]

Marion, this is true but sometimes when one goes out to eat and the 
restraunt managers give us the runaround its easier to go elsewhere and then 
take up the cause.  Unfortunately, it also wastes a lot of time and can ruin 
an evening.
----- Original Message ----- 
From: "Marion Gwizdala" <blind411 at verizon.net>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Monday, April 22, 2013 10:38 AM
Subject: Re: [nagdu] Chinese Restaurants.


> Deanna,
>    In order to restrict a service dog, the entity must demonstrate that 
> the dog poses a direct threat to the health or safety of others that 
> cannot be eliminated by a reasonable modification of policies, practices, 
> or procedures. This is known as "an affirmative defense". It means it is 
> their responsibility to prove it does, not yours to prove it does not. The 
> Food & Drug Administration (FDA) has rules restricting service dogs from 
> areas of food preparation. A buffet is not an area of food preparation but 
> of food service. It is no different from a cafeteria service except that 
> the individual serves themselves. Ohio has criminal remedies for denial of 
> service to disabled individuals accompanied by service dogs. If they do 
> not comply with the law, file a complaint.
> Fraternally yours,
> Marion
>
>
> ----- Original Message ----- 
> From: "Deanna Lewis" <DLewis at clovernook.org>
> To: <nagdu at nfbnet.org>
> Sent: Monday, April 22, 2013 9:32 AM
> Subject: [nagdu] Chinese Restaurants.
>
>
>> Good Morning all,
>> I have had some bad experiences in Chinese Restaurants since having a 
>> guide dog. Most of the time, the restaurant is very good about the dog. 
>> But, every once in a while you get people who just do not understand what 
>> a guide dog does.
>> So, there is this one restaurant that is a Chinese Buffet that is close 
>> to where I live. I went to it a few years ago with Pascal and my friend. 
>> As soon as we walked in, the lady said, "No dogs." I simply explained 
>> that he was a guide dog. She seemed to understand, but then she said that 
>> he could come in, but had to stay at the table and that I could not take 
>> him to the buffet. At the time, I did not know if this was legal or not. 
>> Also, it was a new restaurant and I did not feel comfortable sending my 
>> friend to the buffet to serve me. So, we just left, and I have not been 
>> back there yet.
>> Since then, I have taken my dog to many American food buffets, and they 
>> do not have a problem with my taking him to the actual buffet. I also 
>> took him to a different Chinese Buffet and had no problems.
>> So, my main issue is this, I want to try to go back to this Chinese 
>> buffet and see what happens. After all, it has been over 3 years and I 
>> hope that since then they have had many more guide dog teams come in. 
>> What should I do if they say the same thing? Have you all ever 
>> experienced similar discrimination? What would you do in this situation?
>> Thank you for any advice.
>> Deanna and Pascal
>>
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