[nagdu] Chinese Restaurants.

Larry D. Keeler lkeeler at comcast.net
Tue Apr 23 20:47:07 UTC 2013


Deana, have you ever tried to take a guide dog to Mitchell's in Columbus?
----- Original Message ----- 
From: "Deanna Lewis" <DLewis at clovernook.org>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Tuesday, April 23, 2013 11:22 AM
Subject: Re: [nagdu] Chinese Restaurants.


> Marion,
> Thank you so much! I will be going back to this restaurant soon and I will 
> let you know how it goes. I feel a lot more informed about my rights now 
> than I did back then.
> Deanna
>
> -----Original Message-----
> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Marion Gwizdala
> Sent: Monday, April 22, 2013 10:39 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Subject: Re: [nagdu] Chinese Restaurants.
>
> Deanna,
>    In order to restrict a service dog, the entity must demonstrate that 
> the dog poses a direct threat to the health or safety of others that 
> cannot be eliminated by a reasonable modification of policies, practices, 
> or procedures. This is known as "an affirmative defense". It means it is 
> their responsibility to prove it does, not yours to prove it does not. The 
> Food & Drug Administration (FDA) has rules restricting service dogs from 
> areas of food preparation. A buffet is not an area of food preparation but 
> of food service. It is no different from a cafeteria service except that 
> the individual serves themselves. Ohio has criminal remedies for denial of 
> service to disabled individuals accompanied by service dogs. If they do 
> not comply with the law, file a complaint.
> Fraternally yours,
> Marion
>
>
> ----- Original Message -----
> From: "Deanna Lewis" <DLewis at clovernook.org>
> To: <nagdu at nfbnet.org>
> Sent: Monday, April 22, 2013 9:32 AM
> Subject: [nagdu] Chinese Restaurants.
>
>
>> Good Morning all,
>> I have had some bad experiences in Chinese Restaurants since having a
>> guide dog. Most of the time, the restaurant is very good about the dog.
>> But, every once in a while you get people who just do not understand what
>> a guide dog does.
>> So, there is this one restaurant that is a Chinese Buffet that is close 
>> to
>> where I live. I went to it a few years ago with Pascal and my friend. As
>> soon as we walked in, the lady said, "No dogs." I simply explained that 
>> he
>> was a guide dog. She seemed to understand, but then she said that he 
>> could
>> come in, but had to stay at the table and that I could not take him to 
>> the
>> buffet. At the time, I did not know if this was legal or not. Also, it 
>> was
>> a new restaurant and I did not feel comfortable sending my friend to the
>> buffet to serve me. So, we just left, and I have not been back there yet.
>> Since then, I have taken my dog to many American food buffets, and they 
>> do
>> not have a problem with my taking him to the actual buffet. I also took
>> him to a different Chinese Buffet and had no problems.
>> So, my main issue is this, I want to try to go back to this Chinese 
>> buffet
>> and see what happens. After all, it has been over 3 years and I hope that
>> since then they have had many more guide dog teams come in. What should I
>> do if they say the same thing? Have you all ever experienced similar
>> discrimination? What would you do in this situation?
>> Thank you for any advice.
>> Deanna and Pascal
>>
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>
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