[nagdu] Discrimination; What Do I Do Next?

[Star Gazer]

I call bs. These business owners know the law. They have to follow laws all
day long if they want to remain in business. They pull this s*** because
they think they can get away with it, and because the consequences are often
times very minor when they do not. 
In other words, culture my ass. 


-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Ben Humphreys
Sent: Thursday, July 11, 2013 8:04 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: Re: [nagdu] Discrimination; What Do I Do Next?

Suzy,

What I am about to say should not be condoned as acceptance of this kind of
discrimination and I'm going to try to say it in as politically correct a
way I know how.

Certain kinds of business owners or employees, such as those running Asian
restaurants and  some foreigners driving New York city taxicabs are
notorious for their lack of acceptance of guide dogs, despite all please to
the contrary.

It's a cultural thing -- in the countries they come from, dogs are just
viewed differently, and these business owners are apt to use the laws
they're aware of, such as health laws prohibiting animals in their
restaurants, as reasons for denying you access.

Beyond a certain point, you're wasting your breath trying to convince them
with facts.

One relatively quick remedy which does not involve the hassle of a lawsuit
or getting the media involved is to simply call the cops.  One time, I had a
NYC taxi driver who wouldn't move his car until my dog and I got out.  We
called 9-1-1 and a NYC police officer showed up within minutes and read him
the riot act (and threatened to give him a ticket on an unrelated matter).
After that, he couldn't apologize enough.  In fact, he would not accept the
fare for the ride.

Discrimination in Asian sorts of restaurants and taxicabs is encountered by
all of us routinely, and even discussed by the instructors at the guide dog
school I attended.

I know it's hard not to take it personally...

Try and remain calm and just call the police on your cell phone.

Ben

At 06:53 PM 7/11/2013, you wrote:
>I am so furious right now, Izzy and I were going into a local Chinese 
>Buffet restaurant about an hour ago and were denied access despite 
>telling them that Izzy is a guide dog and it's against the law to deny 
>us. What do I do now and how do I go about filing a discrimination 
>claim?
>
>Thank you.
>
>Suzy Wilson & Izzy
>
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