[nagdu] Handling difficult store owners

Doug Parisian eggmann at mymts.net
Tue Jul 23 00:24:45 UTC 2013

Sheila, even that choice for me at least, is dog dependant.  My retriever 
simply played dead in situations where it would have been difficult to have 
him nearby, regardless of what anyone tried to do..  On the other hand, my 
most recent black lab took every possible opportunity when I wasn't paying 
attention to get as much of her own as she could manage before I caught on. 
With these dogs, each demands a specific method of management.

Doug: my dog can lick your dog, and you too.

----- Original Message ----- 
From: "Sheila Leigland" <sleigland at bresnan.net>
To: "NAGDU Mailing List,the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Monday, July 22, 2013 7:07 PM
Subject: Re: [nagdu] Handling difficult store owners

:i personally don't like my dog wenty feet away partly because I don't
: know what he is doing. Also I don't wan others to pet him without my
: knowledge.
: On 7/22/2013 2:16 PM, Andrew Webb wrote:
: > Hello all,
: >
: >
: >
: > I've been a member of this list for all of about the last 15 minutes, so
: > it's good to be with you all.  I'd like to ask some advice on a topic 
: > I'm sure comes up very frequently.  I'm a pretty new guide dog user and 
: > there are some situations on which I'm still sort of feeling my way and
: > appreciate hearing thoughts from more experienced handlers.
: >
: >
: >
: > I recently visited for the first time a store where the proprietor was
: > plainly not very happy about my having brought my dog inside. 
: > it was a barber shop.  However, the point I'd like to emphasize is that,
: > unlike with a couple other similar encounters I've had, this gentleman 
: > absolutely kind, respectful, and courteous to me in every other regard. 
: > gave me a warm greeting, made small talk, made sure he knew what I was
: > looking for in a haircut, etc.  He just wasn't comfortable having the 
: > inside the shop.  He said that ordinarily the shop has a "no dogs" 
: > but that for me, "he would make an exception."  (Yes, I know, kind of
: > patronizing, but I needed to get my hair cut.)  When we were done, he 
: > if next time I could please tie up the dog to a post that is right 
: > the shop's front door.  I explained to him in a respectful tone, that 
: > was a service animal and as such enjoyed a special status, and that by 
: > the shop owner could not refuse admission to the dog or ask me to keep 
: > outside, not to mention the fact that I take care to ensure that the dog 
: > clean, well-groomed, and well-behaved.  After I explained this, 
: > the part about the applicable laws, the gentleman just sort of went 
: > we left it at that, I wished him a good day and the dog and I were on 
: > way.
: >
: >
: >
: > Bottom line: This was a nice and seemingly decent fellow, who probably
: > sincerely believed that he was acting within his rights as the store 
: > and simply doesn't know the relevant law.  He listened to what I told 
: > about the law, but I don't think he believed me.
: >
: >
: >
: > I wonder how people would suggest that I handle this matter going 
: > This barber shop is far and away the most convenient one for me to 
: > and what's more they give good haircuts at a reasonable price.  In other
: > words, all other things being equal, I'd prefer to keep going there, and 
: > would be an inconvenience for me not to.  What's more, it's a short 
: > walk from my house that I can feasibly get there using just my cane and 
: > the dog at home (in most cases).
: >
: >
: >
: > What's giving me pause here is that the shop owner was nice, just 
: > If he were a jerk, it would all be different.  I can deal with a jerk, 
: > have done so.  I'd have no problem suing, if need be.  (I'm actually an
: > attorney.)  But in this case, since the shop is right in my neighborhood 
: > I pass by it every day, since I'd prefer to keep going there for 
: > and since the owner was an absolutely nice guy aside from not wanting 
: > dog in the store, I feel sort of conflicted.  I wonder if I should just
: > check my ego (and my rights), and go there in futre without the dog?  Or
: > should I return there next time with the dog, armed with a copy of the
: > relevant statute in hand, and show it to the gentleman, in the interest 
: > educating him (and consequently probably taking the pleasure out of that 
: > all future visits)?  Perhaps there are no right or wrong answers here 
: > se, but I'm just interested to hear people's thoughts.
: >
: >
: >
: > Also, when I went to sit in the barber's chair, I left my dog tied down 
to a
: > seat in the waiting area (perhaps 20 feet away).  Can anyone tell me if
: > legally this was permissible, or do I need to have him close at hand 
: > the barber chair?
: >
: >
: >
: > Thanks in advance for all thoughts and perspectives.
: >
: >
: >
: > Regards,
: >
: > Andrew
: >
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