[nagdu] Rental car

[Pickrell, Rebecca M (TASC)]

        You will probably have a problem getting your deposit back. Rental car agencies love to get you where they can.
I'd not have mentioned your dog, but what is done is done.
Just plan on never seeing the deposit again, unless they mention dog hair as a reason for not refunding it. If that happens, you can probably get Marion involved.
You could also find out what entity in the sky governs rental car agencies in your area and give them a call. I'd view what the man said to you as an intimidation, and I'd tell whoever gives him permission to be in business that he is discriminatory and that he threatened you with the loss of your deposit.

The guy sounds like a bully so you need to realize this going on.

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Lori Dent
Sent: Tuesday, March 12, 2013 3:13 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: [nagdu] Rental car

        Hi all,
This afternoon my fiancee and I stopped in at Enterprise rent a car to rent
a car for this weekend. I mentioned about my guide dog going with us. The
man who was taking our reservations said that pets weren't allowed in the
car. I said that he was a guide dog. The man said that he didn't know who
would be renting the car after us and that they might have allergies or
asthma. I told the man by law that  they can't refuse my dog and I.

We told him that we rented cars before and I always put a sheet down in the
car. He said just as long as there isn't any dog hairs in the car when we
return it.

I'm just wondering if we're going to have a problem getting our deposit back
or if  they're going to charge us for cleaning.

I groom my dog all the time but especially before we get into someone elses
car or a rental. I live in Ohio.  Any help or information you can give would
be appreciated.

Lori and the Gipper


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