[nagdu] A CCB Resolution on changes to have certification forservice dogs

[Nicole Torcolini]

Mardi,

	Have you ever considered trying to catch some of this stuff on
video? If you could get the media involved or just post it where people will
see it on your own, you might be able to find people who care and are
willing to do something about it. There should be laws that require
employees to do something when a customer with a service dog complains about
another dog, even if the service dog has not actually been hurt. Also, JMHO,
people should not be allowed to use ropes for leashes or to just tie them to
stuff. Most leashes and other tie downs have some sort of loop or latch that
won't just come undone. Yes, I have a rope-ish looking leash that I use at
the airport when going through security, but it has loops on both ends, so I
can make into a slip collar on the end for Lexia and a loop for my hand on
the other end.

Nicole and Lexia

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Mardi Hadfield
Sent: Wednesday, April 02, 2014 9:37 PM
To: nagdu at nfbnet.org
Subject: Re: [nagdu] A CCB Resolution on changes to have certification
forservice dogs

 I had a situation in a Fry's grocery store last night. Some one brought a
Pit Bull dog into the store claiming it was a service dog. It did not even
have a license and she had a rope for a leash. This dog growled and lunged
at Shaman .The woman made no attempt to get the dog under control. At one
point the rope,which she had tied to the cart came untied and the dog ran
toward my dog.She had to step on the rope to stop the dog from attacking
Shaman.I was in a line at the customer service desk as this took
place.People in line were complaining about the dog and one woman left the
area as she said she was too afraid the dog might bite her.Shaman ignored
the dog until it got loose and started for him. Them he started to whine a
little.She did get the dog before it got to Shaman but I know Shaman was
nervous as he has already been attacked 7 times, all by Pit Bills.I spoke to
the lady at the Customer service desk and she said she would talk to her
manager about it. I purposely went to the other end of the store do do my
shopping but ended up having to go to the other side of the store as I
needed stuff in the produce isle. The dog again growled and lunged at
Shaman. Shaman tried to ignore the dog but was distracted as I tried to move
away from the turmoil.Again I spoke to a manager and he said he could do
nothing as it was a service dog. I tried to educate him but he just walked
away. The dog was still trying to attack Shaman as he was walking away.
Again I spoke to another employee and tried to educate her. She was aware
that she could ask the 2 questions but did not know that she could ask the
woman to remove the dog from the store. She said she would talk to her
manager.I was so frustrated at this point as the employee went back to doing
what she was doing before I talked to her. She did not go talk to the
manager.I got the item I needed and went to pay for my groceries. While
waiting in line, that dog again growled and lunged at Shaman. This time I
yelled at this woman as by this time I was so frustrated about the situation
and was in no mood to be polite.I told her that she needed to control her
dog and to take it out of the store as it was obviously not a trained
service dog. She just proceeded to pet her dog and say good boy to it.She
rewarded her dog for that behaviour........
was glad to pay for my groceries and get out of there! The Fry's managers
did not want to be educated and could have cared less. If that dog had
gotten to Shaman and bitten him, I would have sued Fry' as well as the owner
of the nasty Pit Bull for damages. Fry's because they did nothing to stop
the situation. Certification is not going to stop these problems. I have had
many incidents like this in different stores and both Shaman and Neechee
have never acted up.No one does any thing to stop these problems from
happening.Because my dogs are owner trained, I have always made sure that
they behave properly as I know my dogs will be scrutinized more so than a
school trained dog.I have also encountered quite a few certified Handi-Dogs
that have acted aggressively. Handi-Dogs and Top Dogs are the local training
groups in my area for Service Dogs. I have encountered several dog from Top
Dogs and never had any problems with them.After Shaman had been attacked in
3 different incidents, he began to growl at other dogs. When this happened
in a store the first time,I took him out of the store and he did not go out
in public with me until his problem was remedied, and he no longer growled
at any dog.I am at my wits end about this problem. I don't care if a dog is
in a store if it behaves well.I do hate it when a dog goes off on my
dog.Both my dogs are well behaved.
Exasperated.....Mardi and Shaman and Neechee.

--
http://wolfsinger-lakota.blogspot.com/
http://wolfsinger2-thegoldendragon.blogspot.com
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