[nagdu] Emotional Support Animals on Planes
Debby Phillips
semisweetdebby at gmail.com
Wed Aug 5 03:27:58 UTC 2015
Although this does not affect us directly, I suppose it could.
Say Fido is flying with his family to Orlando and you with your
guide is also flying to Offlando. What happens if Fido starts an
unfriendly interaction with your guide, who is, of course, lying
quietly under your seat. Interesting. Debby and Nova
whSuperst
---- Original Message ------
From: Craig Phillips <craphi at gmail.com
Subject: Emotional Support Animals on Planes
Date sent: Mon, 3 Aug 2015 10:45:13 -0700
USA Today -
The fur is flying in pet-people clashes in the skies
Colleen Kaczka is done with pets on planes and their "crybaby"
owners.
And with good reason.
On a recent JetBlue flight from Newark to Orlando, an "emotional
support" dog belonging to a first-class passenger defecated
midflight.
The stench filled the entire cabin and was almost unbearable to
Kaczka
and her son, who suffers from asthma.
"Airlines are enabling a bunch of selfish people who have no
concern for
the people around them," says Kaczka, a teacher from South
Plainfield, N.J.
Perhaps. Confrontations between pets and passengers are at their
worst
now, during the dog days of summer. More pets are flying than
ever, yet
only half the respondents in a recent survey say animals belong
in the
passenger cabin of a commercial jet.
*Therapy dogs soothe stressed-out travelers in San Francisco*
But for every complaint like Kaczka's, I get another from a pet
owner or
disabled person who claims the exact opposite - that travel
companies,
and in particular, airlines, are not accommodating enough when it
comes
to their furry friends.
Consider what happened to Christine Killian and her family when
they
tried to fly from Pittsburgh to Los Angeles with Sam the cat
recently.
The Killians were relocating to California, and they'd done
everything
to ensure Sam was airworthy. They'd purchased a carrier, filled
out all
the necessary paperwork and ensured he hadn't been fed before the
trip.
Still, Sam did what animals sometimes do - he went number two
just
before takeoff. The airline ejected the cat and their entire
family from
the flight.
"I was mortified," said Killian, a stay-at-home mom.
Eventually, the Killians flew to L.A. without Sam. The cat made
the
journey alone, using a pet transport, at a cost of $1,179.
These stories raise a bigger question: In the absurd world of air
travel, are pets more important than people?
For Killian, the answer was obviously "no." But her travel
problems may
be a backlash of sorts. It happened on US Airways, a carrier
that is
particularly sensitive to flying pets. It infamously, and
disastrously,
allowed an "emotional support" pig
<http://www.usatoday.com/story/news/nation/2014/11/29/passenger-l
eaves-flight-after-emotional-support-pig-is-disruptive/19662285/
on one of its planes last year after promising it would never do
so again.
But many air travelers will experience what Kaczka did: an animal
that,
for whatever reason, will be treated with the deference of an
elite-level flier.
There are several reasons for that. Federal regulations are
permissive
when it comes to "emotional support" animals, and protective of
pets'
rights. For example, the government sets minimum standards when
it comes
to an animal's carrier size, while curiously not setting minimum
legroom
standards for human passengers. Airlines also charge hefty pet
transportation fees - sometimes more than the human airfare - and
are
reluctant to lose the revenue.
Finally, and maybe most important, our values are shifting as a
society.
Pets are no longer just afforded equal rights as people - in some
instances, they're treated better.
Donna Tinoco, who works for an advertising agency in Orlando, was
surprised when she found herself sitting across the aisle from a
medium-size dog in the first-class cabin on a transcontinental
flight
recently. It was not in a carrier and wasn't a service animal.
She says although she loves dogs, there's a double standard. She
wasn't
allowed to bring anything with nuts on the plane, because some
passengers might be allergic to it. Yet Tinoco has a mild
allergy to pet
dander.
"I was not thrilled to have a dog sitting next to me for six
hours," she
says.
Privately, airline executives will tell you that their hands are
tied on
this issue - that they're being pushed in one direction by
federal
regulations and another by upset passengers. For its part,
JetBlue
offered Kaczka a $50 voucher for the "inconvenience."
But what airlines won't admit is that the deciding factor in all
this is
the money. Often, pet owners have more money to spend than
parents with
asthmatic kids. So guess who gets to have their way?
The solution lies with airline passengers. They have to ask
themselves
if taking Fido on vacation is important enough to affect the
health of
another passenger. And if there's a problem on board, they'll
need to
decide whether moving to a different seat, away from an allergic
passenger, or creating a scene that could delay or divert the
flight, is
worth their while.
Here's hoping they make the the right call.
*How to avoid a midair confrontation*
*. Call your airline.* If you have a severe pet allergy, contact
your
airline. Carriers can make special arrangements to remove
allergy-inducing materials from a flight with enough special
notice or
to let you move to another flight.
*. Take precautions. *Travelers like Tinoco, who have a mild
allergy,
should always fly with a supply of Benadryl. If it's more
serious, don't
take off without a few EpiPens in your carry-on bag.
*. Enlist the crew. *Flight attendants are trained to handle
disagreements between passengers and other people's pets. The
sooner you
say something, the more options they have. Best case scenario:
notifying
the staff before your flight leaves. Once the doors close, their
options
are limited, particularly on a sold-out flight.
/Christopher Elliott is a consumer advocate and editor at large
for
National Geographic Traveler. Contact him at chris at elliott.org
<mailto:chris at elliott.org>or visit elliott.org
<http://elliott.org/>./
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