[nagdu] Walmart

[Julie J.]

I think there are two separate issues going on here.  You as an employee and 
people shopping as the public.

The law is a bit different for each situation.  Six months is a long time 
for them to hold out on you having your guide dog at work.  Was there some 
issue to be sorted out?  Do you work in the deli or something where it would 
be a concern?

I agree that people should not be taking random dogs and cats into the 
store.  However, Wal-Mart doesn't exactly have a great reputation concerning 
service dogs.  I don't want to be followed through the whole store or asked 
repeatedly if my guide is a service dog.  I don't think the other extreme of 
leaving it a free for all is good either.

Julie
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-----Original Message----- 
From: Laura T via nagdu
Sent: Sunday, January 04, 2015 6:32 AM
To: nagdu at nfbnet.org
Subject: [nagdu] Walmart

I would like to vent my frustrations about a policy that needs changing I am 
a guide dog user and I have worked with my employer Walmart for 6 months to 
get permission to bring my dog to work with me Which I have gotten just 
getting the final arrangments in place But Walmart's service dog policy for 
the general public shopping in the store hurts those of us that have 
legitimate service animals the policy states that only a salaried member of 
management can make an inquiry into the nature of why an animal is in the 
store Unless thew door greater makes the call to question upon entering the 
store.Now let me go on to say that in my store they have reassigned the door 
greeters to other tasks and management has little time to police this issueI 
have seen kittens wrapped in blankets in the store and 8 week old puppies 
being brought in just to be shown off my feeling is that if anyone can walk 
through any door of Walmart at any time with any animal this is hurting 
those of us who really need service animals animals that are untrained one 
of these days are going to bite someone or worse yet harm a "real" service 
animal the sad part is that these people don't even have to pretend that the 
animal is a service animal. I have tried to speak with store management and 
have been told that it is a corporate policy been shown the policy and told 
that they will not change it because Walmart was sued in the past for 
harassing a person with a service dog and lost if anyone else here works for 
Walmart I would like to know if your experience is different  But I would 
also like the groups opinion if I am taking this too personally because I am 
a guide dog user and a Walmart employee thanks
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