[nagdu] {Disarmed} Your Travel Through Orlando Airport

[The Pawpower Pack]

They will wipe your hands down if you touch your dog at all during the screening process. 
Since my dog does mobility work, I will end up touching her, and always have to get the hands wiped, but like Jody said, it's quick and no big deal. 


 Rox and the kitchen Bitches: 
Mill'E, Laveau, Soleil
Pawpower4me at gmail.com
Sent from my iPhone

> On Jun 21, 2015, at 11:45 AM, Jody Ianuzzi via nagdu <nagdu at nfbnet.org> wrote:
> 
> I have flown from Orlando several times in the last year and I have had no problems. They do wipe my hands for an explosive test but that's no big deal. 
> 
> JODY 🐺
> thunderwalker321 at gmail.com
> 
> "There's no point in being grown up if you can't be childish sometimes."  DOCTOR WHO (Tom Baker)
> 
>> On Jun 20, 2015, at 10:21 AM, Roanna Bacchus via nagdu <nagdu at nfbnet.org> wrote:
>> 
>> I i've never had problems going through security with my team has always been a good experience here in Orlando
>> 
>> Sent from my iPad
>> 
>>> On Jun 20, 2015, at 7:47 AM, Marilyn tucci via nagdu <nagdu at nfbnet.org> wrote:
>>> 
>>> 
>>> Jenine Stanley from GDF put me in touch with the right people. Thank you Jenine.
>>> I had spent 7 days in Florida two weeks ago and this was the first time I had a problem at the Orlando airport which I have been through many times. In the almost 27 years of flying with guide dogs this is my third problem and second with TSA agents.
>>> Since many of you will be going through this airport in a few weeks I hope your experience is good now going through security with your guide dogs.
>>> Marilyn and Anna
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>>> From: Kretchik, William [mailto:William.Kretchik at tsa.dhs.gov]
>>> 
>>> Sent: Wednesday, June 17, 2015 11:24 AM
>>> 
>>> 
>>> 
>>> Subject: Your Travel Through Orlando Airport
>>> 
>>> 
>>> Dear Ms. Tucci,
>>> 
>>> Ms. Buckland from TSA’s Disability Branch in the Office of Civil Rights and Liberties, Ombudsmen and Traveler Engagement has asked me to contact you.  You recently had a poor experience with your guide dog in the security checkpoint at the Orlando Airport.
>>> 
>>> Our procedures require the passenger and the dog to go through the metal detector.  They will be subject to a pat down inspection and an explosive trace detection test if one or the other alarms.
>>> 
>>> In your case, you had cleared the metal detector.  Your dog caused the alarm.
>>> 
>>> Our rules state that that the dog’s harness is not to be removed.  A combination of visual inspection and pat down of the dog should have been done.  This information can be found on our website: www.TSA.GOV <http://www.TSA.GOV> .
>>> 
>>> The page link is: http://www.tsa.gov/traveler-information/passengers-service-dogs <http://www.tsa.gov/traveler-information/passengers-service-dogs>
>>> 
>>> We were able to use the information you provided to review the CCTV video of the incident.  All four officers who were involved in your screening were identified.  We are forwarding the names of the officers, your message, and the CCTV video references to our management.  They will deal with the officers appropriately.
>>> 
>>> We will also use your incident for a refresher for all of our officers who may have to screen service animals.  There is a major Coalition for the Blind convention coming up early next month here in Orlando.  This will also be a good opportunity for the work force to be reminded of the proper procedures.
>>> 
>>> It appears that your screening process turned out to more complicated than it had to be.  I understand why it was frustrating for you.  We apologize for your experience.
>>> 
>>> Sincerely,
>>> 
>>> 
>>> William Kretchik
>>> Program Assistant
>>> TSA Orlando (MCO) Customer Support Representative
>>> 407-563-4074
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>> 
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