[nagdu] Uber and the ADA

Tue May 26 16:15:25 UTC 2015

Cindy,

	Uber refers to their drivers as "partners"; this is the semantics to keep them from being a transportation company!

Marion

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Cindy Ray via nagdu
Sent: Monday, May 25, 2015 4:05 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
Cc: Cindy Ray
Subject: Re: [nagdu] Uber and the ADA

They didn't say "driver" here, they said "the partner." I don't know how to know if they actually "reach out" or not, but I admit to skepticism.
Cindy

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Buddy Brannan via nagdu
Sent: Monday, May 25, 2015 2:58 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Buddy Brannan
Subject: Re: [nagdu] Uber and the ADA

That's definitely a whole lot of nothing. To be fair, I've had similar problems with the regulated taxis, but not here in Erie. No problems with Uber here in Erie either. Not yet anyway. 

--
Buddy Brannan, KB5ELV - Erie, PA
Phone: 814-860-3194 
Mobile: 814-431-0962
Email: buddy at brannan.name

> On May 25, 2015, at 3:47 PM, Aleeha Dudley via nagdu <nagdu at nfbnet.org> wrote:
> 
> We definitely did. The only response was “we’ll have our team reach out to the driver.” A.K.A. a whole lot of nothing. 
> Aleeha Dudley and Seeing Eye Dog Dallas 
> Vice President, Ohio Association of Guide Dog Users 
> Vice President, Ohio Association of Blind Students 
> Both proud divisions of the National Federation of the Blind of Ohio 
> Email: blindcowgirl1993 at gmail.com <mailto:blindcowgirl1993 at gmail.com> 
> Phone: 937-733-0525
> The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back. 
> “The wind of heaven is that which blows between a horse’s ears.” - Arabian proverb 
> 
>> On May 25, 2015, at 3:03 PM, Buddy Brannan via nagdu <nagdu at nfbnet.org> wrote:
>> 
>> I hope y'all are reporting these instances to support at uber.com <mailto:support at uber.com> so they, first, have the opportunity to do something about it and second, so they can't deny it's happening. 
>> 
>> --
>> Buddy Brannan, KB5ELV - Erie, PA
>> Phone: 814-860-3194 
>> Mobile: 814-431-0962
>> Email: buddy at brannan.name <mailto:buddy at brannan.name>
>> 
>> 
>> 
>> 
>>> On May 25, 2015, at 12:00 PM, Aleeha Dudley via nagdu <nagdu at nfbnet.org <mailto:nagdu at nfbnet.org>> wrote:
>>> 
>>> I have also joined the club of guide dog users denied by uber. I was waiting for a ride outside of a restaurant in Columbus, and needed to be downtown for a panel in a half hour. The driver pulled up, but we could not find him. The person I was with, also blind, but not with a dog, called the driver to see where he was. The driver said he saw us, hung up the phone, and cancelled the ride. As a result, I was late and not a very happy camper. 
>>> This just frustrates me that they can try to skate around the law, but the drivers say, at least the good ones do, that they have received a memo about service animals. 
>>> 
>>> Aleeha Dudley and Seeing Eye Dog Dallas 
>>> Vice President, Ohio Association of Guide Dog Users 
>>> Vice President, Ohio Association of Blind Students 
>>> Both proud divisions of the National Federation of the Blind of Ohio 
>>> Email: blindcowgirl1993 at gmail.com <mailto:blindcowgirl1993 at gmail.com><mailto:blindcowgirl1993 at gmail.com <mailto:blindcowgirl1993 at gmail.com>> 
>>> Phone: 937-733-0525
>>> The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back. 
>>> “The wind of heaven is that which blows between a horse’s ears.” - Arabian proverb 
>>> 
>>>> On May 25, 2015, at 10:37 AM, Marianne Denning via nagdu <nagdu at nfbnet.org> wrote:
>>>> 
>>>> Please keep us informed.
>>>> 
>>>> On 5/25/15, Cindy Ray via nagdu <nagdu at nfbnet.org> wrote:
>>>>> Well, I've joined the ranks of dog users denied the Uber ride because a
>>>>> driver saw my dog and quickly cancelled before I could find his car. It was
>>>>> in the parking lot of a restaurant. I complained to them. But I also
>>>>> mentioned it to Michael Hingson because of the suits in California. Someone
>>>>> from Uber called me at 10:00 last night; I thought this to be unreasonable
>>>>> and asked that they call me at another time. They claim they will today.
>>>>> Cindy
>>>>> 
>>>>> 
>>>>> -----Original Message-----
>>>>> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Buddy Brannan
>>>>> via
>>>>> nagdu
>>>>> Sent: Monday, May 25, 2015 9:23 AM
>>>>> To: NAGDU Mailing List, the National Association of Guide Dog Users
>>>>> Cc: Buddy Brannan
>>>>> Subject: Re: [nagdu] Uber and the ADA
>>>>> 
>>>>> And for those who had trouble with the link broken in the middle,
>>>>> http://www.thedailybeast.com/articles/2015/05/21/uber-disability-laws-don-t-
>>>>> apply-to-us.html?via=desktop&source=twitter
>>>>> 
>>>>> 
>>>>> --
>>>>> Buddy Brannan, KB5ELV - Erie, PA
>>>>> Phone: 814-860-3194
>>>>> Mobile: 814-431-0962
>>>>> Email: buddy at brannan.name
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>>> On May 25, 2015, at 9:07 AM, Dudley Hanks via nagdu <nagdu at nfbnet.org>
>>>>> wrote:
>>>>>> 
>>>>>> 
>>>>> http://www.thedailybeast.com/articles/2015/05/21/uber-disability-laws-don-t
>>>>>> -apply-to-us.html?via=desktop&source=twitter
>>>>> 
>>>>> 
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>>>>> 
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>>>> 
>>>> 
>>>> -- 
>>>> Marianne Denning, TVI, MA
>>>> Teacher of students who are blind or visually impaired
>>>> (513) 607-6053
>>>> 
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>> 
>> 
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