[nagdu] service animals and Uber or Lyft again

Fri Oct 16 19:19:55 UTC 2015

It's strange that blind people in this iPhone group are defending Uber
drivers who deny access to us. I would guess that those people
haven't experienced being denied access and being late to meetings, or
almost missing a flight due to being denied multiple times in a row,
as I have.

My concern is that since we are a relatively small segment of Uber's
customer base, that if blind people start contacting them requesting
this button be added to the app, that they might actually go ahead and
add it.

Mike

On 10/16/15, Marion Gwizdala via nagdu <nagdu at nfbnet.org> wrote:
> Marianne,
>
> 	Let me share with you a similar circumstance about when a private
> vehicle becomes a place of public accommodation. If a realtor uses his or
> her vehicle to transport buyers to show them homes, their private vehicle
> is
> now a place of public. Uber drivers are now offering their private vehicles
> to transport the general public and are, therefore, required to abide by
> the
> provisions of Title III of the ADA. HTH!
>
> Fraternally yours,
> Marion Gwizdala
>
>
> -----Original Message-----
> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Marianne Denning
> via nagdu
> Sent: Thursday, October 15, 2015 6:30 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Cc: Marianne Denning
> Subject: Re: [nagdu] service animals and Uber or Lyft again
>
> Thanks everyone.  The main point I am hearing from people on the iPhone
> list
> is that the drivers are using their private cars.  My response is that once
> they use a private car for a public purpose then it is not a private car
> during that time.  Am I correct here?  I know this is all still getting
> through the courts but, is that the position of NAGDU?
>
> On 10/14/15, Michael Forzano via nagdu <nagdu at nfbnet.org> wrote:
>> Michael has a good point about the GPS tracking the driver. If you
>> tell them in advance and they deny you access, it's your word against
>> theirs, whereas if they drive to your location that is clear proof
>> they denied you because of your dog.
>> Also, I've had two drivers deny me in a row, so it's definitely
>> possible, and you might not be saving yourself much time by telling
>> them in advance. Then, that's one more driver who thinks they can get
>> away with it, which could affect you or another blind person in the
>> future.
>>
>> On 10/14/15, Michael Hingson via nagdu <nagdu at nfbnet.org> wrote:
>>> Debby,
>>>
>>> You do what you think you must. However, keep in mind that you might
>>> have one or two drivers in a row who refuse to take you and you still
>>> are short on time and left stranded.
>>>
>>> Many of us have a significant amount of experience with this issue
>>> whether it be with Uber or from other circumstances. Not all of us
>>> wish to take such a hard line which is why we all love this free
>>> country. Sometimes fighting the good fight does help. You have to be
>>> the one who decides your actions.
>>>
>>> I can only say that you and the rest of us as blind people are the
>>> true blindness experts. We will only be perceived as such if we
>>> promote our expertise consistently and all the time..
>>>
>>> It is easy to have an excuse for our actions, but consider this. If
>>> you give advanced notice and a driver chooses not to come to pick you
>>> up then what about the next time that driver gets a request and the
>>> requester does not inform the driver about their guide dog? You
>>> already have empowered the driver because they simply refused you and
>>> there will not be consequences for their refusal. As I said in a
>>> previous email denying a request is easy.
>>> The driver will never be held accountable for their action, or lack
>>> of action, unless they are dumb enough to say they denied you because
>>> of their dog. Given that Uber is now putting information out to
>>> drivers informing them about their responsibility to accept
>>> passengers with guide dogs the smart drivers will never tell and we
>>> all lose.
>>>
>>>
>>> Best Regards,
>>>
>>>
>>> Michael Hingson
>>>
>>> -----Original Message-----
>>> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Debby
>>> Phillips via nagdu
>>> Sent: Wednesday, October 14, 2015 4:08 PM
>>> To: NAGDU Mailing List, the National Association of Guide Dog Users
>>> <nagdu at nfbnet.org>; nagdu at nfbnet.org
>>> Cc: Debby Phillips <semisweetdebby at gmail.com>; oagdu at nfbnet.org
>>> Subject: Re: [nagdu] service animals and Uber or Lyft again
>>>
>>> I know you all are dead set against letting folks know.  And I
>>> understand that, but if you're short on time, you don't want to be left
> strandand.
>>> I
>>> just think people have to use common sense, figure out what is
>>> happening in their life at that moment, and do what we need to do.
>>> If I have lots of time, if I am in a safe place where I don't mind
>>> waiting, then I don't tell.
>>> If I have an emergency and don't want to be left strandand, then I tell.
>>> Sorry, but that's the way it is.     Debby and Nova
>>>
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>>
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>>
>
>
> --
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
>
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