[NAGDU] Field Reps

Tue Jul 4 15:52:12 UTC 2017

Can you connect with a school rep at the convention? Even if it’s not your school, other guide dog people can at least look at your harness. 
> On Jul 4, 2017, at 8:35 AM, Cindy Ray via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Well, you can't be so busy tthat you couldn't place a call, could you?
> Anyway, if you are, then after the convention I would call them every day.
> Cindy Lou Ray
> cindyray at gmail.com <mailto:cindyray at gmail.com>
> 
> 
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org <mailto:nagdu-bounces at nfbnet.org>] On Behalf Of Jordan Gallacher
> via NAGDU
> Sent: Monday, July 3, 2017 11:58 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> <nagdu at nfbnet.org <mailto:nagdu at nfbnet.org>>
> Cc: Jordan Gallacher <jordanandbelto at gmail.com <mailto:jordanandbelto at gmail.com>>
> Subject: Re: [NAGDU] Field Reps
> 
> I wish I had that kind of time to do that to be honest.  I am quite busy
> between now and leaving for convention.
> Jordan
> 
> Sent from my iPhone
> 
>> On Jul 3, 2017, at 10:20 PM, Cindy Ray via NAGDU <nagdu at nfbnet.org> wrote:
>> 
>> I sure wouldn't wait until the end of the month. I would get in touch 
>> with them regularly, on a daily basis, and go up the chain of command 
>> rather quickly.
>> Cindy Lou Ray
>> cindyray at gmail.com
>> 
>> 
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Jordan 
>> Gallacher via NAGDU
>> Sent: Monday, July 3, 2017 9:52 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> <nagdu at nfbnet.org>
>> Cc: Jordan Gallacher <jordanandbelto at gmail.com>
>> Subject: Re: [NAGDU] Field Reps
>> 
>> No, we were just talking about it on the phone.  I am definitely going 
>> to be getting on this more after the convention if I don't hear 
>> anything by the end of the month that is for sure.  The problem with 
>> the harness is that if the handle slides forward, it just plain gets 
>> stuck.  I have a feeling something got bent the last time I flew and 
>> had it in the overhead bin because it was working fine up until I came
> back from my last trip.
>> Jordan
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Julie 
>> Johnson via NAGDU
>> Sent: Monday, July 3, 2017 5:46 PM
>> To: Jordan Gallacher via NAGDU
>> Cc: Julie Johnson
>> Subject: Re: [NAGDU] Field Reps
>> 
>> Was your field rep in your town working with you in person?  I'm 
>> confused about the part about giving advice on street crossings 
>> without having seen the intersection. Could he/she have been using Google
> Earth?
>> 
>> Did you explain that the help provided wasn't really helpful? Perhaps 
>> they could consult with a colleague and get back to you with some more 
>> ideas.  Or help you with other ideas.  But if they don't know the 
>> first ideas weren't helpful, it's doubtful they'd offer others.
>> 
>> What about calling the program to speak with the supervisor?  If you 
>> feel you've done all you can and the situation still isn't resolved, 
>> then perhaps the next step is moving up the ladder.
>> 
>> What is wrong with your harness that you can't properly follow? Is 
>> this a new thing?  Did the dog's pace or pull change, that can 
>> definitely influence the feel.  Other than that I can't think of 
>> anything, short of a broken part on the harness.
>> 
>> I hope you can get it resolved.
>> Julie
>> 
>> 
>>> On 7/3/2017 4:42 PM, Jordan Gallacher via NAGDU wrote:
>>> Anyone else notice that field reps are not as good as they used to be?
>> Also, has anyone else notice that they try to give advice about steer 
>> crossings for which they have never seen?  For example, the only 
>> advice my field rep is giving me about a couple street crossings in 
>> this town is just plain don't do them since they can be difficult.  
>> Slidell is one of those towns where if I don't cross those crossings, 
>> which even though they can be difficult and Belto sometimes has 
>> difficulties at these, crossings, he does them just fine most of the 
>> time.  Any advice on what I should do besides ignoring the field rep,
> which is kind of what I am going to have to do.
>> Another problem is that Belto's harness is not functioning properly, 
>> and thus I am having a hard time telling what he is doing.  What 
>> should I do since I am not being taken seriously about that?
>>> Thanks,
>>> Jordan
>>> 
>>> Sent from my iPhone
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