[NAGDU] Emotional Support Dog attack on delta.

[Joe Orozco]

I don't know that it really matters whether or not Heather can produce
specific reports pertaining to Delta. I think we can all agree too
many airlines have not properly trained their employees on dealing
with accommodating service animals. To be fair, their job is
complicated by the proliferation of emotional support animals for
which there is too often little in the way of registration or
validated training. This is in part why I am in favor of all handlers
being required to produce documentation proving the animal's adequacy
to be allowed in public spaces, including the tight confines of an
aircraft. I don't much care for additional government regulation, but
I can't see a feasible alternative that both upholds rights and
protects the public.

Best,

Joe


On 6/14/17, David via NAGDU <nagdu at nfbnet.org> wrote:
> I, too, share your involvement with several other listservs.  I have
> searched and found no guide dog access issue reports involving Delta.
> Would you mind sending references to a couple? or sharing the report you
> filed on what happened to you on Delta?
>
> *David and Claire Rose in Clearwater, FL*
> *david at bakerinet.com
>
> *
> On 6/14/2017 7:49 AM, Heather Bird via NAGDU wrote:
>> 	I am speaking generally based on all of the articles I come across
>> regarding access issues from the various airlines. There are some that
>> seem
>> to have more than Delta, American Airlines for instance, and some that are
>> relatively good, that have very few, South West for instance. Delta is not
>> the worst, but they do have quite a fair percentage. One thing we have to
>> bear in mind in order to be fair is the size of the airline as well. Delta
>> is pretty big and well-known. If a really big airline has 10 articles
>> about
>> access issues that I come across in the year, this might be the same thing
>> as a very small airline having two incidents in that same year. I have had
>> minor incidents on Delta and once on Jet Blue. I am on this NAGDU list,
>> plus
>> the Seeing Eye mailing list and the GDUI list, and in the past I have been
>> on mailing lists for other schools from which I have dogs. Also, Jim and I
>> have no lives and we often search google and or YouTube for access issues,
>> so we see a large number of media stories regarding access issues,
>> including
>> those on airlines. I have not made out graphs and charts and plotted every
>> single incident in a scientific method to see which airlines are the worst
>> offenders. I just know that I have seen a goodly number over the years,
>> from
>> Delta, especially with non guide dog service dogs. Jim had a run-in with
>> Delta that was moderately bad, although most of his run-ins have been with
>> airport personally. I hope that helps to clarify.
>>
>> Heather Bird
>> "They came first for the Communists, and I didn't speak up because I
>> wasn't
>> a Communist.
>> Then they came for the Jews, and I didn't speak up because I wasn't a Jew.
>> Then they came for the trade unionists, and I didn't speak up because I
>> wasn't a trade unionist.
>> Then they came for the Catholics, and I didn't speak up because I was a
>> Protestant.
>> Then they came for me, and by that time no one was left to speak up." -
>> Martin Niemöller
>> In our diverse society we must never fail to speak up in the face of Human
>> Rights violations lest we be the next targets of such violations.
>>
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of David via NAGDU
>> Sent: Tuesday, June 13, 2017 10:12 PM
>> To: Heather Bird via NAGDU
>> Cc: David
>> Subject: Re: [NAGDU] Emotional Support Dog attack on delta.
>>
>> I have had wonderful treatment on my Delta flights and I am unaware of
>> Delta
>> offenses related to service dog use.
>>
>> Could you provide further explanation regarding this comment, or the
>> reason
>> you made it, Heather?
>>
>> *David and Claire Rose in Clearwater, FL* *david at bakerinet.com
>>
>>
>> *
>> On 6/13/2017 9:34 PM, Heather Bird via NAGDU wrote:
>>> Delta is already one of the worst offenders for access issues related to
>> service dog use.
>>
>>
>>
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