[NAGDU] Accountability for comments was: Emotional Support Dog attack on delta.

[David]

Well, Joe, as a colleague of mine used to say before disagreeing with 
me, I don't necessarily disagree with you, but ...

As members of a guide dog handlers' group, we count on each other to 
inform us about the world out there, particularly as it affects us and 
our pups.  I, too, would be very surprised, given the millions of 
passengers served and their thousands of employees, that any airline 
could not be called out for instances of egregious negative staff 
behavior toward handlers.  On the other hand, the statement: "Delta is 
already one of the worst offenders for access issues related to service 
dog use" is so far away from my experience with Delta that it caught my 
attention.  After doing some initial research of my own on the internet, 
I was not able to find any "Delta offenses for access issues".  Frankly, 
this surprised me.  I'm not saying that they aren't there, or that 
members of NAGDU or my other listservs haven't experienced bad treatment 
on Delta.  It is just in stark contrast to them being "one of the worst 
offenders".

I enjoy Heather's posts, the time she puts into them, and their 
analytical rigor, but her explanation that she has "had minor incidents 
on Delta*" *doesn't help inform me about the world out there.  Heather 
has no obligation to do so, and I should have written a private note 
back to her, rather than putting her in a defensive position in front of 
others.  I apologize for doing so. I'm sorry Heather.

On the other hand, Joe, I believe what we say to each other about the 
world out there does matter.  When what we are saying strongly conflicts 
with someone's experience, then I think we do owe each other support for 
our own opinions, examples of our experience, or source of our knowledge.

*David and Claire Rose in Clearwater, FL*

*david at bakerinet.com

*
On 6/14/2017 9:07 AM, Joe Orozco via NAGDU wrote:
> I don't know that it really matters whether or not Heather can produce specific reports pertaining to Delta.



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