[NAGDU] Fidelco, was, Criminal background check

Thu Jun 22 20:23:50 UTC 2017

Hi Heather,
Thank you for your detailed

On Jun 22, 2017 9:38 AM, wrote:

Hi Alana,

Perhaps Fidelio has a need for background checks because they are a home
training school.  They have many female trainers going into homes with
strangers. Or the prospective student has an unsavory past regarding
animals. But, really, how often is this a problem that causes a school to
do blanket checks of this sort on all applicants? To me, this all smacks
off Big Brother watching you.

I had a background check done on me to volunteer at a Navy hospital. I
worked with patients and in the office. Well, that's a military base
really. Checks are necessary in that case. But going to guide dog school???

Lyn and Aristotle

On Jun 21, 2017 2:53 PM, "Chantel Cuddemi via NAGDU" <nagdu at nfbnet.org>
wrote:

 Brush of training is basically refresher training. You and the dog are
brought in when all of your efforts to resolve a safety issue have been
tried.
Usually, the school will bring you back in for a week of brush up training,
depending on the circumstances.
That's basically how it works.
Chantel.
On Wed, Jun 21, 2017 at 5:45 PM Star Gazer via NAGDU <nagdu at nfbnet.org>
wrote:

>                                 I'm curious. How does brushup training
> work? What do they do exactly, and how do you get the time away from your
> life to go back to school for this training?
>
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Chantel
> Cuddemi via NAGDU
> Sent: Wednesday, June 21, 2017 2:57 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users <
> nagdu at nfbnet.org>
> Cc: Chantel Cuddemi <jawsgirl87 at gmail.com>
> Subject: Re: [NAGDU] Fidelco, was, Criminal background check
>
>  Hi there,
> Pilot dogs also trains GSD's. When I was in brush up training with my
> poodle, another student came in with her shepherd for brush up! So they do
> train Shepherd's. There was also a shepherd in my class when I first got
> Motley.
>
> HTH,
> Chantel.
> On Wed, Jun 21, 2017 at 2:44 PM Buddy Brannan via NAGDU <nagdu at nfbnet.org>
> wrote:
>
> > One small correction:
> >
> > Fidelco is one of *two*, perhaps three, programs that train
> > exclusively GSD's. The other two are a tiny program in Washington
> > State whose name I've forgotten...something like Independence Guide
> > Dogs or some such...and the newly rstructured and growing Eye Dog
> Foundation in Arizona.
> >
> > One interesting thing of note on the Eye Dog Foundation: I had a nice
> > chat with the person in charge of the puppy kennels, who invited me to
> > go and see their facility the next time I go to Arizona, which is
> > possible since Ih have family there. Anyway, they are a program that
> > seems open to blind trainers. They're not hiring new apprentices now,
> > but they stated very publicly, on their Facebook page, that the
> > perspectives of owner trainers are important and valuable and that
> > they're willing to listen to our input along with others in the field.
> It's a pretty refreshing change.
> >
> > Sorry, I don't know what their ownership policy is.
> >
> > --
> > Buddy Brannan, KB5ELV - Erie, PA
> > Phone: 814-860-3194
> > Mobile: 814-431-0962
> > Email: buddy at brannan.name
> >
> >
> >
> >
> > > On Jun 21, 2017, at 2:29 PM, Heather Bird via NAGDU
> > > <nagdu at nfbnet.org>
> > wrote:
> > >
> > > Hello, list. As a graduate of Fidelco, I feel compelled to chime in
> > > here with my thoughts on the organization. I should say that for
> > > background, I had dogs from Fidelco from 2006 to 2010, which was
> > > around the time that
> > Mrs.
> > > Caman died and things started to go to hell in a hand basket. I
> > > believe
> > that
> > > John Bifield had already departed at that time as well. First the
> > positives.
> > >
> > > A. They are the only school training exclusively German Shepherd
> > > Dogs,
> > which
> > > is very important as almost all of the other schools in the country
> > > have discontinued or seriously down-sized their breeding programs for
> GSDs.
> > The
> > > Seeing Eye and Fidelco are responsible for keeping GSDs alive as a
> > guiding
> > > breed in the United States. Yes, some other schools still produce
> > > GSDs,
> > but
> > > not in large numbers. Some schools have re-instituted their GSD
> > > breeding
> > or
> > > tried to re-invigorate and build up their GSD programs in the past
> > > few years, which is great, but the numbers just aren't up yet. So,
> > > if you
> > want
> > > to be guaranteed a GSD, Fidelco is the place to go. Now, Eye Dog
> > Foundation
> > > sort of collapsed but I've heard from a few people that they are back.
> > How
> > > strong they are, how the quality of the dogs is at present, whether
> > > their past problems have been overcome, I have no idea. Time will
> > > tell, but
> > they
> > > are a very small program, so can only help the GSD numbers just so
> much.
> > > Also, given past miss-steps it will take time to see if they are a
> > > viable option for people at this time. I do wish them success as we
> > > need more quality producers of GSD guide dogs. But, case rests, for
> > > guaranteed GSDs you've got Fidelco and maybe, maybe Eye Dog
> > > Foundation. Yes, The Seeing
> > Eye
> > > does produce a large number of quality GSDs, I believe they produce
> > > the
> > most
> > > in our country for a school that produces a variety of breeds, but
> > > I'd
> > have
> > > to look at stats to be entirely accurate.
> > > B. They provide home training. Most on-campus training programs
> > > provide
> > home
> > > training, at some times for some students, but there are two problems.
> A.
> > > They often have pretty restrictive criteria for doing so. For
> > > instance at TSE you must be a former graduate of theirs to get home
> > > training, not
> > just
> > > be a repeat guide dog handler, but you must be one of their
> > > graduates,
> > even
> > > if you have successfully had home training from Fidelco or Freedom
> > > Guide Dogs before, and you wait a very long time, about as long as
> > > you would
> > for
> > > Freedom or Fidelco. B. Home training is great, on-campus training is
> > great,
> > > but when a school specializes in one or the other, they are experts
> > > at providing that kind and their ability to provide quality
> > > placements in
> > the
> > > other type which is not their mainstay may not match up. It
> > > certainly
> > could
> > > be as good or better, but there's no telling since that is not their
> > area of
> > > expertise. I believe that the only two purely home training schools
> > > in
> > the
> > > US at this time are Fidelco and Freedom Guide Dogs.
> > > C. Their dogs are wonderful. They are very intelligent, loyal,
> > > beautiful examples of their breed. Both of my girls from Fidelco
> > > were absolutely brilliant, gorgeous, outstanding dogs. Some people
> > > will mention health or behavioral problems in Fidelco GSDs, but
> > > similar problems do crop up in
> > TSE
> > > shepherds as well, and even more so in the breeding programs at
> > > other schools where they are just now beginning to re-instate or to
> > > revitalize their flagging GSD breeding. So, personally, I think that
> > > TSE has the
> > best
> > > shepherd lines Fidelco has a close second, Eye Dog Foundation is as
> > > of
> > yet
> > > unknown and relatively untested after their recent return to the
> > > scene,
> > and
> > > the other school's lines are hit or miss but are on their way to
> > improving.
> > > For which  I am very grateful, BTW, because more quality GSDs
> > > available
> > in
> > > our country is a wonderful thing.
> > > D. Their trainers are absolutely amazing. I have had unfortunate
> > experiences
> > > with some of the Fidelco staff but never with a trainer. Every
> > > Fidelco trainer I have ever met or worked with was comparable in
> > > respectfulness, competence and knowledge to my favorite Seeing Eye
> > > trainers. The great
> > thing
> > > about home training is lots of one-on-one time with your trainer and
> > > the terrible thing is also lots of that one-on-one time. If you like
> > > your trainer and work well with them, then it is heaven, if you do
> > > not get
> > along
> > > well, then it is hell. I was lucky to have great working
> > > relationships
> > with
> > > all of my Fidelco trainers. Now, I counsel caution regarding their
> > policies,
> > > and what you say and how you say it to various staff members such as
> > office
> > > staff, board members, etc., but the trainers themselves are
> > > absolutely great. I have met and or worked with 6 of their trainers,
> > > so that's a good-sized sampling for a relatively small school.
> > > However there was a
> > lot
> > > of staff turn-over, which brings me to the list of cons.
> > >
> > > A. The trainer who placed me with Drew retired, was fired, laid off,
> > > I'm
> > not
> > > sure, in September after placing a dog with me in July or August,
> > > and
> > they
> > > did not re-assign her cell or change the greeting on the voice mail
> > > so I left her messages requesting assistance not knowing that she
> > > was no
> > longer
> > > there. That January another trainer came to do a placement with a
> > > dog
> > that
> > > she and I mutually decided was not a good match, and by the time I
> > > was placed with Paisley in summer of 2007, that trainer was gone,
> > > again, for what reason I do not know. I do know two of the trainers
> > > that I met are still there today and the other two I am unsure of as
> > > to whether they are still there. The head of graduate services also
> > > sort of disappeared from
> > the
> > > scene around the time I was retiring Paisley and I think that his
> > departure
> > > had something to do with my unsuccessful reapplication to Fidelco
> > > for a successor. So yeah, high staff turnover, can be especially is
> > > rough, when the trainers are one of the best things about the school.
> > > B. Lack of transparency. They never had as good transparency as TSE,
> > > but
> > it
> > > used to be much better. Example, their model of puppy raiser contact
> > used to
> > > be great, I think preferable to TSE's current, no contact policy or
> > > other school's full and encouraged contact policy. They would ask
> > > the raiser
> > and
> > > the grad if they wanted contact, and if both did, then they
> > > exchanged information and the grad and raiser could take it from
> > > there, if either party did not wish it, then there was not an
> > > exchange. However, this
> > policy
> > > has now been changed to mirror TSE's policy of no raiser contact at
> all.
> > > Other examples, great and small abound of how the transparency of
> > > the organization has decreased over the past two decades, especially
> > > after
> > Mrs.
> > > Caman's passing.
> > > C. Problems with placements. It is going to sound contradictory no
> > > matter how I try to explain it. After all, Fidelco is the reason I
> > > am now so devoted to GSDs. People have asked me "Heather, if you had
> > > problems with your GSDs, then why the heck are you so dedicated to
> > > the breed?" I guess what I can say is heartfelt but a bit circular
> > > or incomprehensible, and
> > it
> > > is this "Look if I could have so many problems with my Fidelco GSDs
> > > and still be absolutely in love with the breed, then there must just
> > > be something very special about the breed and or, among the things
> > > Fidelco
> > is
> > > doing wrong, they must also be doing many things right." Beyond that
> > > I cannot explain it. The first dog they gave me had an over-active
> > > prey/herding drive and she started nipping at people in a herding,
> > > not an attacking fashion and had to be retired. They took her to the
> > > school,
> > worked
> > > with her, then returned her to me and she nipped someone the next
> > > day
> > and I
> > > called the trainer who had left only hours before and said "Look,
> > > you
> > need
> > > to come and get her right now, because University Police is at my
> > > door
> > and
> > > I'm not turning her over to them or animal control, but you need to
> > > come
> > and
> > > take possession of her right now for her sake." It was a minor nip
> > > that
> > left
> > > a red mark, but did not break the skin. It was very traumatic as
> > > there
> > was
> > > not much time to say goodbye, and due to being away at college,
> > > retiring
> > her
> > > to my mom's house was not a viable option either. The school kept
> > > saying "It's not your fault. You are doing everything right." Which
> > > is not a comfort, let me tell you. I kept saying "Please find
> > > something I am doing wrong, because if I am, then that also means
> > > that I can fix, change or improve it and solve the problem." They
> > > brought a dog in the winter but
> > she
> > > was overwhelmed by large groups of children and I was in the music
> > education
> > > program to teach elementary school aged children, so the trainer and
> > > I agreed that she was not a good fit for my life, but that she could
> > certainly
> > > serve someone who did not have to deal with such large numbers of
> > > kids
> > on a
> > > daily basis. In the summer, one year after I got Drew, I was given
> > Paisley.
> > > She was a great dog and worked for two years. She began to bond with
> > > my husband, despite the fact that he never fed or watered or
> > > relieved or groomed her. He did not walk her or play with her. He
> > > had very limited contact with her, just saying hi to her and
> > > sometimes scratching her
> > behind
> > > the ears if she was on the couch with the two of us. However,
> > > Paisley was very observant, empathic and sweet. She picked up on his
> > > PTSD and decided that he needed her help more than I did. If we
> > > worked with him around at all, she would go crazy to try and stay
> > > near him, would get distracted
> > from
> > > her guiding and follow him, refuse to turn and go a different way
> > > from
> > him,
> > > look at traffic reacting to mini vans like the one that Jim drove.
> > > If we were out without him she was fine, accept that in our
> > > neighborhood she
> > would
> > > keep trying to take me home. The trainer who came told me that I had
> > > let
> > Jim
> > > pay too much attention to her, even though this was absolutely not
> > > the
> > case.
> > > I do get that this must happen sometimes with some negligent
> > > handlers who flout the rules, but I had not done that at all. In
> > > hind sight, what I should have done was retire her, retrain her as
> > > Jim's Psychiatric service dog then apply to another school for a
> > > successor for myself. At that time the ownership policy would have
> > > allowed this, but obviously now, it does not. But I didn't know
> > > about psych dogs for PTSD and so I returned her to the school. I
> > > think that had Jim had his own psych dog when I got
> > Paisley,
> > > she would not have felt the need to take care of him. I think it
> > > started
> > one
> > > time when Jim hit the deck and took cover under a bench when
> > > fireworks
> > went
> > > off. My mom and I and baby Jeremy were in the van on the side of the
> > > road when Jim went to retrieve a cooler from the place we had
> > > accidentally
> > left
> > > it. He was out of the van a ways away, near the beach when the
> > > fireworks started going off. We could not just stay on the road like
> > > that and I was worried about Jim. So, I had Paisley go and find Jim.
> > > She lead me to him, where he was unresponsive under a bench. I think
> > > that flipped a switch
> > for
> > > her that he needed help and she was going to help him. Every time I
> > > asked her to ignore him, or to work for me and not for him, when he
> > > was around just caused her anxiety and frustration. There was
> > > nothing I could have
> > done
> > > to make her a viable guide for me, and nothing I did to cause this
> > problem,
> > > but the first two trainers who had worked with me were not there to
> > advocate
> > > for me. The graduate rep. was also gone or on his way out so he
> > > couldn't help either. I went through an appellate process when
> > > denied a successor
> > and
> > > had to write explanatory letters when they would not even clarify
> > > what
> > their
> > > reasons were fore denying my application. Had I or Fidelco known
> > > more
> > about
> > > PTSD or psychiatric service dogs in 2010 this situation would not
> > > have turned out the way it did. Neither of my dogs from TSE ever had
> > > this problem, partly because Jim already had his own psych dog at
> > > that point, partly because I made TSE aware of Jim's PTSD, and
> > > partly because I was
> > even
> > > more paranoid about keeping the dogs at a distance from Jim. When I
> > > first brought each home I told Jim not to make eye contact, or to
> > > pet them on
> > any
> > > occasion for several months and to minimize even saying their names.
> > > I do think it will feel very good to see Fidelco reps at convention
> > > and have
> > them
> > > see how I am successfully working GSDs from the Seeing Eye, who
> > > trusts
> > and
> > > believes in and communicates with me in a way that Fidelco could not
> > > or would not.
> > >
> > > Bottom line? I would recommend Fidelco to some people in some
> > > situations, but overall I have strong reservations. I love Fidelco
> > > in many ways and I really hope that they can change some of their
> > > policies and rebound to
> > where
> > > they used to be in terms of quality when the Camans were still
> > > alive. I harbor no ill will and very much want to see them continue
> > > as a school,
> > to
> > > thrive and flourish and improve, because I believe in their mission,
> > their
> > > dogs and their trainers, and I don't want to see them disappear or
> > > to continue as they are.
> > >
> > > PS, when I got my dogs the ownership contract was not as good as the
> > Seeing
> > > Eye, but it wasn't as bad as it is now, either. Additionally, I did
> > > not
> > have
> > > to undergo any background check of any kind. I had to submit
> > > references
> > and
> > > such, but that is standard operating procedure at any responsible
> > training
> > > program.
> > >
> > > Heather Bird
> > > "They came first for the Communists, and I didn't speak up because I
> > wasn't
> > > a Communist.
> > > Then they came for the Jews, and I didn't speak up because I wasn't
> > > a
> > Jew.
> > > Then they came for the trade unionists, and I didn't speak up
> > > because I wasn't a trade unionist.
> > > Then they came for the Catholics, and I didn't speak up because I
> > > was a Protestant.
> > > Then they came for me, and by that time no one was left to speak
> > > up." - Martin Niemöller In our diverse society we must never fail to
> > > speak up in the face of
> > Human
> > > Rights violations lest we be the next targets of such violations.
> > >
> > > -----Original Message-----
> > > From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of NAGDU
> > President
> > > via NAGDU
> > > Sent: Wednesday, June 21, 2017 9:40 AM
> > > To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> > > Cc: NAGDU President
> > > Subject: Re: [NAGDU] Criminal background check
> > >
> > > Dan,
> > >
> > >       I agree with you and have asked Fidelco for more information.
> > > I am very doubtful, though, we will get an answer to my inquiry,
> > > since Fidelco believes, as stated by their Chief Operating Officer,
> > > Julie Unwinn, that
> > we
> > > do not deserve answers to our inquiries nor input into their
> > > policies
> > since
> > > we do not pay for the services they provide. We are only the
> > beneficiaries
> > > of such services paid for by their assertions that they help the
blind.
> > > Their convoluted arguments reflect the arrogance of their CEO, Eliot
> > > Russman.
> > >
> > >       While doing a little more research on this issue, I found a
> > > very interesting website with numerous comments from past employees
> > > about the corporate culture of Fidelco. You may want to take a look
> for yourselves!
> > >
> > >
> > https://www.glassdoor.com/Reviews/Fidelco-Guide-Dog-Foundation-Reviews
> > -E6546
> > > 08.htm
> > >
> > > Fraternally yours,
> > > Marion
> > >
> > > Marion Gwizdala, President
> > > National Association of Guide Dog Users Inc. (NAGDU) National
> > > Federation
> > of
> > > the Blind
> > > (813) 626-2789
> > > President at NAGDU.ORG
> > >
> > >
> > > The National Federation of the Blind knows that blindness is not the
> > > characteristic that defines you or your future. Every day we raise
> > > expectations because low expectations create barriers between blind
> > people
> > > and our dreams. You can live the life you want! Blindness is not
> > > what
> > holds
> > > you back.
> > >
> > >
> > > -----Original Message-----
> > > From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Dan
> > > Weiner
> > via
> > > NAGDU
> > > Sent: Sunday, June 18, 2017 10:29 PM
> > > To: Alana Leonhardy via NAGDU
> > > Cc: Dan Weiner
> > > Subject: Re: [NAGDU] Criminal background check
> > >
> > > I don't know, guys,is it really necessary, I mean, unless a school
> > > can
> > tell
> > > me or convince me that they've had problem with people with criminal
> > records
> > > in enough cases that this is warranted, I would be very hesitant to
> > > just
> > buy
> > > in to that type of reasoning.
> > >
> > > So let's see, all  do you need a criminal background check to
> > > receive services for the blind? What about other comparable
> > > services, yes I
> > know, it
> > > all boils down to the argument about what you're allowed to ask if
> > > you
> > are
> > > providing a service and ultimately it comes back to the same type of
> > > arguments we hear about ownership, to give ownership or not to give
> > > ownership.  If it were up to me, NAGDU and GDUI would be asking
> > > Fidelco
> > why
> > > this is so necessary.
> > >
> > >
> > >
> > >
> > >
> > > On 6/18/2017 10:08 PM, Alana Leonhardy via NAGDU wrote:
> > >> Hi, all,
> > >> First off, if a school is going to require a background check, they
> > > absolutely need to use a fully accessible website.
> > >> On the issue itself, I think background checks are fine for a
> > >> couple of
> > > reasons. I agree with some previous posters that having a criminal
> > > record should not automatically disqualify someone from being
> > > accepted to training...and if that's how some schools are doing
> > > things, then that's a big problem. I think that, with some
> > > acceptions for various serious
> > crimes,
> > > things need to be looked at on a case by case basis.
> > >> That being said, the safety of the dog isn't the only thing that
> > >> needs to
> > > be taken in to account. There are also the other student's to
consider.
> > For
> > > example, a person convicted of rape may be a fine dog handler, but
> > > it wouldn't be fair to potentially put the other students in danger
> > regardless
> > > of how well that person may be able to work a guide dog.
> > >> Alana
> > >>
> > >> Sent from my iPhone
> > >>
> > >>> On Jun 18, 2017, at 07:03, Tracy Carcione via NAGDU
> > >>> <nagdu at nfbnet.org>
> > > wrote:
> > >>>
> > >>> A friend of mine is applying to Fidelco, and he had to undergo a
> > >>> criminal background check as part of the application process.
> > >>> Fidelco told him the IGDF is recommending that all schools add the
> > >>> check.  He also said the website Fidelco used for his part of the
> > >>> check wasn't really accessible, and he had to have a sighted
> > >>> person fill
> > > out the form for him.
> > >>>
> > >>> Just thought I'd share.
> > >>>
> > >>> Tracy
> > >>>
> > >>>
> > >>>
> > >>> _______________________________________________
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