[NAGDU] FW: [Njagdu] Blind woman and guide dog kicked off American Airline flight

[Chantel Cuddemi]

I saw that article on another list!
How horrible! I am very disappointed .
They owe her an apology for this.
Chantel.
On Thu, Mar 16, 2017 at 10:58 AM Tracy Carcione via NAGDU <nagdu at nfbnet.org>
wrote:

> I wonder, as airlines have started charging for sitting in the bulkhead, if
> it will be harder to switch to sit there.  I don't care myself, but some
> do.
>
> Tracy
>
>
>
>
>
> From: NJAGDU [mailto:njagdu-bounces at nfbnet.org] On Behalf Of Ginger Kutsch
> via NJAGDU
> Sent: Monday, March 13, 2017 9:41 PM
> To: New Jersey Association of Guide Dog Users
> Cc: Ginger Kutsch
> Subject: [Njagdu] Blind woman and guide dog kicked off American Airline
> flight
>
>
>
> Blind woman and guide dog kicked off American Airline flight
>
> Samantha York, WLBZ 7:24 PM. EDT March 13, 2017
>
> Video at
>
> http://www.wlbz2.com/news/local/blind-woman-and-service-dog-kicked-off-ameri
> can-airlines-flight/422219883
> <http://www.wlbz2.com/news/local/blind-woman-and-service-dog-kicked-off-american-airlines-flight/422219883>
>
>
>
> FRANKLIN, Maine (NEWS CENTER) -- After requesting a different seat -- Sue
> Martin, who is blind, and her service dog were kicked off of an American
> Airlines
>
> flight -- she said the pilot claimed she was a "danger to the flight".
>
>
>
> Sue Martin of Franklin has had her seeing eye dog, Quan, for the past year.
> She depends on him to navigate through her daily life. Martin had never run
>
> into an incident like this before her most recent trip to San Diego. There
> were several connecting flights -- all of which went smoothly until her
> connector
>
> flight from Washington DC to Dallas. She requested a different seat on the
> aircraft after she saw it would not accommodate her service dog. "There was
> not enough room for a 75 pound dog and three adult humans" Martin said.The
> two were asked to step off of the plane after several requests were made to
> change seats. "The man said, you have to leave the plane -- I asked him why
> and he said the crew had decided I was a danger to the flight" Martin said.
> "I've
>
> never had anything happen like this before". Martin claims there was no
> altercation between she and the flight attendants and that she couldn't
> understand why it escalated the way it did.
>
>
>
> She was traveling with her husband as well -- they had to re-book their
> flight with a completely different airline at a different airport. "I stood
> up, reached for Quan's harness and almost began to cry -- this is just so
> far out of the realm of anything I have ever experienced in all my years of
> travel" Martin said. "I felt helpless, I felt afraid, I was terrified.
>
>
>
> Martin filed three separate complaints with the Airline -- it says it will
> be investigating the matter. NEWS CENTER reached out to the airline as
> well,
> a spokesperson said "We take all disability complaints very seriously, and
> are thoroughly investigating these allegations".
>
>
>
> Martin stated she's worried about traveling with the airline in the future,
> especially if she is alone.
>
>
>
> "Some reassurance that American will better train its personnel is the only
> way I will feel comfortable getting on another American Airlines flight"
> Martin said. "I mean if they can kick a blind person off a plane whose dog
> is perfectly behaved, what can they do next? I don't know".
>
>
>
>
>
>
>
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