[NAGDU] Please! I need instructional Help Reporting An Uber Drier

[David]

David and Claire Rose in Clearwater, FL

On 5/10/2017 12:01 PM, Buddy Brannan via NAGDU wrote:
> Umm. Kinda hard to reply to you when you don't give your email address anywhere in your email.
>
> Be that as it may, I haven't filed a report from the web. However, you did it correctly on the app.
>
> There are two edit fields on the app. In the first one, give the driver's name and approximate time of the trip. On the second, put in your report.
>
> Here's the problem. The app doesn't give you very much space, nor does it tell you how many characters you have or how many you're over. The reason the submit button was dimmed was because you typed too much. Make your report very brief, and then elaborate when they email you back.
>
> --
> Buddy Brannan, KB5ELV - Erie, PA
> Phone: 814-860-3194
> Mobile: 814-431-0962
> Email: buddy at brannan.name
>
>
>
>
>> On May 10, 2017, at 11:45 AM, Chaim B. Segal via NAGDU <nagdu at nfbnet.org> wrote:
>>
>> Hi All:
>>
>> To begin with, please direct all responses back to me and not to the lists, because I am currently nomail and expect to be for quite a while.
>>
>> In a nutshell, I called for an Uber to transport me from my doctor's office to work at approximately 10:26 Local time this morning. I still have a record of the attempted trip on my phone. The driver, whose name was not familiar, canceled the trip after my phone said he was arriving. I tried to call him and first he did not answer and it seems next he turned off his phone. The app told me to call for another driver, which I did. Unfortunately, I arrived at work later than planned on account of this, and really should be doing my job now. However, I thought I should nip this one in the bud and report it immediately. I just visited help.uber.com, and am having a hard time figuring out how to maneuver around there. I see a link for "Dayton", then one for "Riders", and one for "Drivers. There is a question of "How we can help?" and an edit box of some sort. I typed in my query, and I saw some choices with a "cancel" button below, but not a "Next or "submit" button. I am using Internet Explorer as my browser. It seems that Firefox does not work on my fairly new work computer.
>>
>> While the second driver in question was driving me here, I brought up my past trips and tried to report what happened through the APP. I dictated a report, and tried to submit it, but the submit button says "dimmed." I wonder if it is because Ty, the first driver in question who canceled did so.
>>
>> Where do I go from here?
>>
>> I'm about to start my job duties. I welcome any direct E-mail and phone calls. My cell phone number is:
>> 937 231-6119. I wish to hear from someone ASAP.
>>
>> Thanks!
>>
>> Happy Spring everybody!
>>
>> Chaim
>>
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