[NAGDU] VRBO rentals

[Gabriel Moloney]

good morning
I just saw your post now, first of all sorry to hear that you had this experience with air b and b.  I am not to sure of your rights on this matter, I thought since they were providing a service to the public that they could not refuse you a service, because of your working certified guide dog, I could be incorrect on saying this, hopefully somebody here might be able to inform you on your rights and where to go on this matter.  My own experience with air b and b was very good, I have just returned from a trip to St Louis, where i stayed at an air b and b, I did not inform the lady when booking that I had a guide, this of course is my personal choice to not disclose this fact.  I had no problem when I arrived at the property and was welcomed by the post with a warm hand shake and smile the owner of th property was very impressed on my guide’s behavioural the greeting stage and during my stay, I was even provided with a small trash can to put the pooh bags into where my dog could get busy or to relief herself.  
Again, it is a large pity, that you had this experience and that you were willing to provide material to state that your guide was certified and still the refusal, I hope you can do something on this matter and get it resolved fairly soon and I hope some odd here can assist you on this matter as well, I hope you will keep us all informed on this matter.
gabriel
> On 16 Sep 2017, at 20:40, Janell via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Hi gang,
> 
> 
> 
> I have a question about renting a VRBO house.  My family has rented one in
> Florida next Feb for a week.  When I made the reservation the lady told me I
> could not bring my guide dog Sully.  I explained to her that he was an
> actual certified guide dog and not one of these crazy imposter ESA dogs.  I
> even told her I would provide her a copy of his vet records and his
> certification documentation.  Her response back to me was "someone else who
> rents from her is allergic to dogs so I would not be able to bring Sully."
> I am not sure of my rights regarding this?  Any thoughts or advice would be
> appreciated!  
> 
> 
> 
> Very frustrated, Janell and Sully
> 
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