[NAGDU] Had a problem with lyft a few days ago

Jordan Gallacher jordangandbelto at gmail.com
Sat Apr 7 03:53:15 UTC 2018


Ain't that the truth.  I had a big issue with the cab company here where I
live about a year ago when they refused to pick me up, and nobody bothered
in this state or at the DOJ thought it was important, but yet they are going
after the bank I use for a topic off topic for this list.
Jordan

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Dan Weiner via NAGDU
Sent: Friday, April 6, 2018 5:24 PM
To: Michael Hingson via NAGDU <nagdu at nfbnet.org>
Cc: Dan Weiner <dcwein at dcwein.cnc.net>
Subject: Re: [NAGDU] Had a problem with lyft a few days ago

and it goes on and on, the same thing happened with me and regular cabs when
I used to take them, the company would claim that they' put a note in my
file or the file under my phone number not to send, say, driver in cab 21.
read my lips, cab companies, UBer Lift, and all and sundry, it's illegal not
to transport someone because of the guide dog and it's not a dog popularity
contest. Until there are actual legal consequences for both drivers and or
companies this will keep happening.


Dan



On 4/6/2018 3:28 PM, Michael Hingson via NAGDU wrote:
> Jordan
>
> Two things. First please report this on the NFB Rideshare site, 
> www.nfb.org/rideshare-test. Second please let Tim Elder know about 
> this. The Lyft actions as described by you go against the agreement.
>
>
> Mike Hingson
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Jordan Gallacher 
> via NAGDU
> Sent: Friday, April 06, 2018 8:08 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: Jordan Gallacher <jordangandbelto at gmail.com>
> Subject: [NAGDU] Had a problem with lyft a few days ago
>
> I had a problem with Lyft the other day when a driver refused to pick 
> me and my dog up.  I am not happy with how Lyft handled the issue 
> either.  First they claimed they could not find any rides with the 
> date and time and driver that I was talking about, and once someone 
> found it, the only thing they did is block that driver from ever picking
me up again.
>
> Jordan.
>
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