[NAGDU] Today was an adventure

[Dan Weiner]

until there is some type of punishment, whether to the driver or the 
company, whether regular cabs or uber and lift, it's just going to keep 
happening.


Dan



On 8/24/2018 11:15 AM, Cindy Ray via NAGDU wrote:
> I would imagine the rate of denials is higher in some areas than others, but
> I am not sure what constitutes that. I haven't heard of many here, though I
> was once denied. Of course I haven't been for a good while now since I am
> currently not accompanied by a dog. It is an interesting question.
> Cindy Lou Ray
> cindyray at gmail.com
>
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Melissa Allman via NAGDU
> Sent: Friday, August 24, 2018 8:47 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: Melissa Allman <MAllman at seeingeye.org>
> Subject: Re: [NAGDU] Today was an adventure
>
> Good morning. If this is happening, I strongly encourage you to complete the
> survey at nfb.org/rideshare if you have not already done so. My
> understanding is that NFB's legal team needs to know about these "warnings"
> because they are monitoring Uber and Lyft's compliance with the settlement
> agreement and there are concerns about drivers being reinstated with these
> warnings after having knowingly denied a ride to someone with a service
> animal. It takes a few minutes but without data they won't know. I wonder if
> the rate of denials is higher in some regions than others and if there is
> any data to support that if so.
> Melissa R. Allman, Esq.
> Senior Specialist, Advocacy and Government Relations The Seeing Eye, Inc.
> P.O. Box 375, Morristown, NJ 07963-0375 (mail)
> 10 Washington Valley Road, Morristown, NJ 07960-3412 (deliveries)
> 973-539-4425 ext. 1724,     Fax:  973-525-1081 mallman at SeeingEye.org
>
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Marianne Denning
> via NAGDU
> Sent: Friday, August 24, 2018 9:41 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Cc: Marianne Denning
> Subject: Re: [NAGDU] Today was an adventure
>
> I hope you talk to them again. Lately, in Ohio, they have been giving one
> warning and reinstating the driver. I am very concerned about this because
> we have no way to know how many warnings the driver receives. I was denied
> in July because the driver said he had a "pristine car." I told him I
> planned to report him and I did but I was contacted by Uber and they gave
> him a warning and reinstated him.
>
> On Thu, Aug 23, 2018 at 9:22 PM, Jordan Gallacher via NAGDU <
> nagdu at nfbnet.org> wrote:
>
>> I am in the process of relocating to PA, and today was long and went
>> rather well both on the planes and on the bus.  At this point is when
>> the fun began.  I then needed to get to West Middlesex from
>> Youngstown.  No problem since I had planned on using Uber.  That was
>> until the driver who showed up tried rather unsuccessfully to claim he
>> was allergic to dogs.  I am quite happy how Uber delt with that so
>> promptly, I mean within minutes, of reporting being denied a ride
>> because of Belto.  They removed him that quick.  I ended up using Lyft,
> and had no problems.
>> Jordan
>>
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>
>
> --
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
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