[NAGDU] Fwd: Delta

Julie Johnson julielj at neb.rr.com
Fri Jan 19 19:04:02 UTC 2018 

Passle, that's not what the web site is saying.

Also where are they getting that it's a legal requirement anywhere for a 
distemper vaccine?  Rabies vaccinations are the law in so far as I know all 
the states, but distemper is not required anywhere.

Julie
On The Go with Guide-and-Service-Dogs.com
http://www.guide-and-service-dogs.com
also find my products in the Blind Mice Mega Mall
<https://www.blindmicemegamall.com/bmm/shop/Directory_Departments?storeid=1916046>
-----Original Message----- 
From: Passle Helminski via NAGDU
Sent: Friday, January 19, 2018 12:53 PM
To: nagdu Mailing List
Cc: Passle Helminski
Subject: Re: [NAGDU] Fwd: Delta

No. I just got off of the phone with Delta supervisors, 4 of them, and they 
all said the day you fly hand them a copy of your rabies certificate and 
distemper.  They will scan them and give them back to you.  I fly Delta 
monthly.

Passle
> On Jan 19, 2018, at 1:43 PM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> 
> wrote:
>
> Does this mean that I am supposed to travel to the airport to show Delta 
> my dog's Rabies tag and vaccination records 2 days before we travel?  This 
> is a significant cost, as the airport is not close by.  Why should I 
> suffer because someone else is a jerk?
> Tracy
>
>
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Jenine Stanley 
> via NAGDU
> Sent: Friday, January 19, 2018 1:05 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Cc: Jenine Stanley
> Subject: [NAGDU] Fwd: Delta
>
>
>
>> Begin forwarded message:
>>
>> From: Jenine Stanley <Jenine at guidedog.org>
>> Subject: Delta
>> Date: January 19, 2018 at 1:03:29 PM EST
>> To: "jeninems at icloud.com" <jeninems at icloud.com>
>>
>>
>>
>> From: Delta News Hub <media at delta.com <mailto:media at delta.com>>
>> Date: January 19, 2018 at 8:06:12 AM EST
>> To: <will.kinzel at delta.com <mailto:will.kinzel at delta.com>>
>> Subject: [EXTERNAL]Delta introduces enhanced requirements for
>> customers traveling with service or support animals effective March 1
>> Reply-To: Delta News Hub <media at delta.com <mailto:media at delta.com>>
>>
>> The latest update from Delta News Hub.
>> View this email in your browser
>> <http://mailchi.mp/delta/d7d9wunvdw?e=59093ab52e>
>>
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db4
>> 4ec3b&id=8ddbfb900e&e=59093ab52e>
>>
>>
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db4
>> 4ec3b&id=dd3e9f6d27&e=59093ab52e>
>>
>>
>>
>> Delta introduces enhanced requirements for customers traveling with
>> service or support animals effective March 1
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db4
>> 4ec3b&id=54f9925058&e=59093ab52e> Delta Air Lines is taking steps to
>> further protect its customers, employees and service and support animals 
>> by implementing advance documentation requirements for those animals. 
>> This comes as a result of a lack of regulation that has led to serious 
>> safety risks involving untrained animals in flight. The new requirements 
>> support Delta’s top priority of ensuring safety for its customers, 
>> employees and trained service and support animals, while supporting the 
>> rights of customers with legitimate needs, such as disabled veterans, to 
>> travel with trained animals.
>>
>> Delta carries approximately 700 service or support animals daily — nearly 
>> 250,000 annually. Putting this into perspective, Delta carries more than 
>> 180 million passengers annually. Customers have attempted to fly with 
>> comfort turkeys, gliding possums known as sugar gliders, snakes, spiders 
>> and more. Ignoring the true intent of existing rules governing the 
>> transport of service and support animals can be a disservice to customers 
>> who have real and documented needs. Delta has seen an 84 percent increase 
>> in reported animal incidents since 2016, including urination/defecation, 
>> biting and even a widely reportedattack by a 70-pound dog 
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db44ec3b&id=5e2cd9cc99&e=59093ab52e>. 
>> In 2017, Delta employees reported increased acts of aggression (barking, 
>> growling, lunging and biting) from service and support animals, behavior 
>> not typically seen in these animals when properly trained and working.
>>
>> New Procedures & Updated Requirements
>> In compliance with the Air Carrier Access Act, Delta provides in-cabin 
>> travel for service and support animals without charge. The guidelines, 
>> effective March 1, require that all customers traveling with a service or 
>> support animal show proof of health or vaccinations 48 hours in advance. 
>> In addition to the current requirement of a letter prepared and signed by 
>> a doctor or licensed mental health professional, those with psychiatric 
>> service animals and emotional support animals will also need to provide a 
>> signed document confirming that their animal can behave to prevent 
>> untrained, sometimes aggressive household pets from traveling without a 
>> kennel in the cabin. These measures are intended to help ensure that 
>> those customers traveling with a trained service or support animal will 
>> no longer be at risk of untrained pets attacking their working animal, as 
>> has previously been reported 
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db44ec3b&id=15d2abcdde&e=59093ab52e>.
>>
>> “The rise in serious incidents involving animals in flight leads us to 
>> believe that the lack of regulation in both health and training screening 
>> for these animals is creating unsafe conditions across U.S. air travel,” 
>> said John Laughter, Delta’s Senior Vice President — Corporate Safety, 
>> Security and Compliance. “As a leader in safety, we worked with our 
>> Advisory Board on Disability to find a solution that supports those 
>> customers with a legitimate need for these animals, while prioritizing a 
>> safe and consistent travel experience.”
>>
>> In developing the updated requirements, Delta solicited the feedback and 
>> input of its 15-member Advisory Board on Disability 
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db44ec3b&id=04b9b029c3&e=59093ab52e>, 
>> a group of disability advocates established more than a decade ago and 
>> composed of diverse Delta frequent flyers with a range of disabilities.
>>
>> Air Carrier Access Act
>> As the Title 14 Code of Federal Aviation Regulations § 382.117 dictates, 
>> “you must permit the service animal to accompany the passenger with a 
>> disability at any seat in which the passenger sits, unless the animal 
>> obstructs an aisle or other area that must remain unobstructed to 
>> facilitate an emergency evacuation.” However, untrained animals that have 
>> been misidentified as service and support animals are regularly reported 
>> to occupy seats, stretch across the aisles and move throughout the cabin 
>> during flight, often without restriction. That same regulation also 
>> requires that airlines determine whether any factors preclude travel in 
>> the cabin by a service animal. Such factors include: “whether the animal 
>> would pose a direct threat to the health or safety of others” and 
>> “whether it would cause a significant disruption of cabin service."
>>
>> “We are committed to consistently improving our policies, prioritizing 
>> the safety of all Delta customers and employees,” said Laughter. “We have 
>> received extensive customer feedback through calls, emails and social 
>> posts — many from among those within the disability community — urging 
>> Delta to take action. This new policy is our first step in better 
>> protecting those who fly with Delta with a more thoughtful screening 
>> process.”
>>
>> What Customers with Service and Support Animals Need To Know
>>
>> Any customer traveling with a service or support animal on/after March 1 
>> will need to meet the new requirements as outlined below:
>>
>> Traveling with a trained service animal
>>
>> Customers traveling with a trained service animal will be required to 
>> submit a signed Veterinary Health Form and/or an immunization record 
>> (current within one year of the travel date) for their animal to Delta’s 
>> Service Animal Support Desk via Delta.com <http://delta.com/> at least 48 
>> hours in advance of travel.
>> Traveling with an emotional support animal or psychiatric service
>> animal
>>
>> Customers traveling with an emotional support animal or psychiatric 
>> service animal will be required to submit a signed Veterinary Health Form 
>> and/or an immunization record (current within one year of the travel 
>> date), an Emotional Support/Psychiatric Service Animal Request form which 
>> requires a letter prepared and signed by a doctor or licensed mental 
>> health professional, and a signed Confirmation of Animal Training form to 
>> Delta’s Service Animal Support Desk via Delta.com <http://delta.com/> at 
>> least 48 hours in advance of travel.
>> Delta is creating a Service Animal Support Desk for customers traveling 
>> with service and support animals to improve their travel experience and 
>> ensure they receive excellent customer service. This desk will verify 
>> that the above documentation is received and confirm the customer’s 
>> reservation to travel with the animal, prior to arrival at the airport. 
>> If a form is not completed, a representative will communicate with the 
>> customer via e-mail to request the missing or incomplete items.
>>
>> Delta does not accept exotic or unusual service or support animals.
>> Additional information on types of accepted animals and other
>> questions related to traveling with service and support animals is
>> available here.
>> <https://delta.us11.list-manage.com/track/click?u=d37c3b7b351cd7461db4
>> 4ec3b&id=fa7a96a24e&e=59093ab52e>
>>
>>
>>
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>> <http://us11.forward-to-friend.com/forward?u=d37c3b7b351cd7461db44ec3b&id=1a8b49ea50&e=59093ab52e>
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>>
>> Jenine Stanley
>> Consumer Relations Coordinator
>> Guide Dog Foundation for the Blind, Inc ®  and America's VetDogs®,
>> The Veteran's K-9 Corps Inc ® Providing "Second Sight" ® since 1946
>> 371 E. Jericho Turnpike, Smithtown, NY 11787
>> Toll-free: 866-282-8047
>> Mobile: 631-708-6726
>> jenine at guidedog.org <mailto:jenine at guidedog.org> jenine at vetdogs.org
>> <mailto:jenine at vetdogs.org> http://www.twitter.com/GdfJenine
>> <http://www.twitter.com/GdfJenine>
>>
>> To make a donation that can change a life ... contact the Guide Dog
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