[NAGDU] FW: vrbo rentals

nellie at culodge.com nellie at culodge.com
Wed Oct 17 23:18:31 UTC 2018


Hi Mike,

I did tell them I was bringing my guide dog and that is when they started to
give me problems.  If it were just my husband and I I would just show up but
we are going to be with my parents (76 and 75 years old) and I really don't
want to show up and have an issue when we show up at the door.

I am still so frustrated because I don't have a concrete answer.

Thanks again Mike and I appreciate any help from anyone else as well.

-Janell

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Michael Forzano via
NAGDU
Sent: Wednesday, October 17, 2018 4:56 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
<nagdu at nfbnet.org>
Cc: Michael Forzano <michaeldforzano at gmail.com>
Subject: Re: [NAGDU] FW: vrbo rentals

Have you contacted the person you're renting from to let them know you have
a guide dog? If they have an issue, you can hopefully at least get a refund
and rent from somewhere else. I have had good luck with Airbnb because of
their policy.

Just showing up with your dog and hoping for the best is also an option.

Mike

On 10/17/18, Janell via NAGDU <nagdu at nfbnet.org> wrote:
> Hi all,
>
>
>
> Once again I am having an issue with my dog going with us to Florida 
> this March for vacation.  I am so frustrated in trying to find some 
> definitive answers from someone.  Here is the response I got from 
> Seeing Eye (which is not my guide dog school but my trainer that is 
> here from NC contacted) but as you can see it is not totally clear 
> with vrbo which is the company we rented our beach house through.
>
>
>
> Any help?
>
>
>
> Thanks in advance, Janell and rosy
>
>
>
> From: nellie at culodge.com <nellie at culodge.com>
> Sent: Wednesday, October 17, 2018 4:29 PM
> To: nellie at culodge.com
> Subject: vrbo rentals
>
>
>
>                This is coming up a lot. Airbnb specifically has a 
> nondiscrimination policy that forbids discrimination because of 
> service animals which includes guide dogs. It's at
> https://www.airbnb.com/help/article/1405/airbnb-s-nondiscrimination-po
> licy--
> our-commitment-to-inclusion-and-respect?topic=533
>
> VRBO is a little trickier because of the way they're set up an because 
> some of the homes fall under Fair Housing Act exemptions and it's not 
> clear that the ADA applies to them. I've consulted with a couple of 
> other lawyers about their thoughts on this and it's a bit gray with 
> VRBO. I hope this helps.
>
> Melissa R. Allman
> Senior Specialist, Advocacy and Government Relations The Seeing Eye, 
> Inc.
>
>
>
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