[NAGDU] Buying from Ruffware

[Raul Gallegos (NFB)]

Hello all, when I suggested Aira, it was not to excuse a web site and 
the possible lack of accessibility. However, If I need to buy something 
today and the website won't be accessible until tomorrow or a month or a 
year from now, you bet that I'm going to use a service like Aira to get 
the job done. Then I will take it up with the website to tell them the 
error of their ways.

I hope this makes sense.


---
Raul A. Gallegos
Vice President: National Association of Guide Dog Users
Vice President: National Federation of the Blind Houston Chapter
Treasurer: Texas Association of Guide Dog Users

E: rgallegos at nagdu.org        H: raul at raulgallegos.com
M: 832.554.7285               O: 832.639.4477

"Blindness is a characteristic, not a handicap." - Kenneth Jernigan

On 11/24/2019 7:35 PM, Cindy Ray via NAGDU wrote:
> Tracy, I agree with you re: Aira, and the notion that Aira exists, though
> wonderful, would not be an excuse for a website to be inaccessible.
> Cindy Lou Ray, Moderator
> cindyray at gmail.com
> 
> 
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
> Sent: Sunday, November 24, 2019 5:47 PM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: Tracy Carcione <carcione at access.net>
> Subject: Re: [NAGDU] Buying from Ruffware
> 
> Thanks Susan.  I'll call them.
> Call me crazy, but having something like AIRA to buy something from a
> website, especially one that has a special option for service dog users, is
> not really acceptable.  Make the d--- website accessible!
> Tracy
> 
> 
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Susan Jones via
> NAGDU
> Sent: Sunday, November 24, 2019 5:04 PM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> Cc: Susan Jones
> Subject: Re: [NAGDU] Buying from Ruffware
> 
> Hi Tracy,
> 
> Very frustrating!
> The only secret I could give you is to simply call them tomorrow:
> 888-783-3938.
> Warmest regards,
> Susan
> 
> 
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Tracy Carcione
> via NAGDU
> Sent: Sunday, November 24, 2019 4:18 PM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> Cc: Tracy Carcione
> Subject: [NAGDU] Buying from Ruffware
> 
> I'm on the Ruffware site.  I have the thing I want in my cart, and I keep
> trying to select Checkout, but it won't go anywhere.
> 
> I'm using Firefox and Jaws.
> 
> Is there some trick I need to know to actually buy Krokus's new jacket?
> 
> Tracy
> 
>   
> 
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