[NAGDU] Chewy promo code on the app

[Tracy Carcione]

I did call customer service, and they off3ered to apply the promo code anyway, but it didn't seem like my order met the criteria, maybe, so I said no, leave it as is.  Guess I'm not too smart.  But it seemed the honest thing to do.  Still not sure they were looking at the same code I was, though.  Oh well.
Tracy


-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Cindy Ray via NAGDU
Sent: Wednesday, August 11, 2021 1:45 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Cindy Ray
Subject: Re: [NAGDU] Chewy promo code on the app

I have ordered and don’t remember having a problem. Maybe you should just call Customer Service and ask them how to do the order rather than try8ing to explain what happened. They may not see things the same way we do?
Cindy
Cindyray at gmail.com


Cindy Lou
Sent from my iPad

> On Aug 11, 2021, at 12:25 PM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> wrote:
> 
> If this is off-topic, I'm sorry, and I hope Cindy doesn't beat me up.
> 
> I just ordered some dogfood through the Chewy app, which I haven't done much
> before.  There was a promo offer, and I put in the code, but then I couldn't
> find anything that said "done", "add", or such.  Is the button labeled?  Or
> possibly it didn't work because it wasn't an autoship, and the code was only
> for that?  Though it didn't seem to be that way.  I called customer service,
> but she wasn't too sure what I was talking about. And clearly neither am I.
> 
> Basically, my question is about how to enter a promo code on Chewy's app,
> and if there's anything tricky about it when using Voiceover.
> 
> Tracy
> 
> 
> 
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